Python "requests" failing after upgrading to v9.0.2

New Member

We upgraded to Splunk Enterprise v9.0.2 yesterday and have subsequently hit an issue with an integration with our ServiceNow platform for raising Cases and Incidents.

We have a custom "Alert Action" which uses the python "requests" module. (Wondering if the removal of Python2 has had an impact on our previously working script and "import requests")

Anyway, we seem to be getting SSL: UNKNOWN_PROTOCOL

Just asking if anyone has had something similar happen. Pulling hair out to trying to make sense of the SSL configuration settings.

We're issuing a log statement before and after the request.response and it is not reaching the "after", like a silent error.

Any pointers would be appreciated.

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