Installation

Python "requests" failing after upgrading to v9.0.2

Craig_L
New Member

We upgraded to Splunk Enterprise v9.0.2 yesterday and have subsequently hit an issue with an integration with our ServiceNow platform for raising Cases and Incidents.

We have a custom "Alert Action" which uses the python "requests" module. (Wondering if the removal of Python2 has had an impact on our previously working script and "import requests")

Anyway, we seem to be getting SSL: UNKNOWN_PROTOCOL

Just asking if anyone has had something similar happen. Pulling hair out to trying to make sense of the SSL configuration settings.

We're issuing a log statement before and after the request.response and it is not reaching the "after", like a silent error.

Any pointers would be appreciated.

Labels (2)
0 Karma
Get Updates on the Splunk Community!

Splunk APM & RUM | Upcoming Planned Maintenance

There will be planned maintenance of Splunk APM’s and Splunk RUM’s streaming infrastructure in the coming ...

Part 2: Diving Deeper With AIOps

Getting the Most Out of Event Correlation and Alert Storm Detection in Splunk IT Service Intelligence   Watch ...

User Groups | Upcoming Events!

If by chance you weren't already aware, the Splunk Community is host to numerous User Groups, organized ...