Installation

Python "requests" failing after upgrading to v9.0.2

Craig_L
New Member

We upgraded to Splunk Enterprise v9.0.2 yesterday and have subsequently hit an issue with an integration with our ServiceNow platform for raising Cases and Incidents.

We have a custom "Alert Action" which uses the python "requests" module. (Wondering if the removal of Python2 has had an impact on our previously working script and "import requests")

Anyway, we seem to be getting SSL: UNKNOWN_PROTOCOL

Just asking if anyone has had something similar happen. Pulling hair out to trying to make sense of the SSL configuration settings.

We're issuing a log statement before and after the request.response and it is not reaching the "after", like a silent error.

Any pointers would be appreciated.

Labels (2)
0 Karma
Get Updates on the Splunk Community!

Index This | I’m short for "configuration file.” What am I?

May 2024 Edition Hayyy Splunk Education Enthusiasts and the Eternally Curious!  We’re back with a Special ...

New Articles from Academic Learning Partners, Help Expand Lantern’s Use Case Library, ...

Splunk Lantern is a Splunk customer success center that provides advice from Splunk experts on valuable data ...

Your Guide to SPL2 at .conf24!

So, you’re headed to .conf24? You’re in for a good time. Las Vegas weather is just *chef’s kiss* beautiful in ...