Installation

License usage date error when upgrading from 6.1.3 to 6.2.3.

ltrand
Contributor

On Monday I upgraded from 6.1.3 to 6.2.3 and yesterday something weird happened with my license usage report.

So I am graphing my license usage through API call and it usually resets to 0 at midnight UTC. However last night it didn't reset to 0, so now I'm almost at my daily limit, so I'm concerned about pegging my license & losing functionality.

Does anyone know what may have caused this and what the solution might be?

Labels (1)
0 Karma

skoelpin
SplunkTrust
SplunkTrust

Depending on your Splunk licenses plan (Enterprise or free) you have 3-5 overages respectfully before you are unable to search anymore. Are you sure that you just didn't start indexing more data rather than it being a Splunk error?

Go to Settings/Licensing/Usage Report then click on Previous 30 days.. Split by Index, source type, host etc.. Hit the search button and choose your timeframe as Today and verify that you're not indexing more data then you thought you were. Once you do this and verify your not indexing more data then you can open a ticket with support

0 Karma
Get Updates on the Splunk Community!

Splunk + ThousandEyes: Correlate frontend, app, and network data to troubleshoot ...

 Are you tired of troubleshooting delays caused by siloed frontend, application, and network data? We've got a ...

Splunk Observability for AI

Don’t miss out on an exciting Tech Talk on Splunk Observability for AI!Discover how Splunk’s agentic AI ...

🔐 Trust at Every Hop: How mTLS in Splunk Enterprise 10.0 Makes Security Simpler

From Idea to Implementation: Why Splunk Built mTLS into Splunk Enterprise 10.0  mTLS wasn’t just a checkbox ...