Installation

'License is Expired' on trial version Mac OS 10.12?

gauravrinwa
New Member

I just installed the trial version for Mac OS 10.12 and getting error 'License is Expired' and 'Please login as administrator as to update the license' on the login page. When I try to login with default credentials (admin/changeme) it gives me another error 'Invalid username or password.'
I've singed up for 30 day tutorial 'Splunk 6.X Fundamentals Part 1 (eLearning)' but can't do much without the trial version.

Labels (2)
Tags (1)
0 Karma
1 Solution

tkomatsubara_sp
Splunk Employee
Splunk Employee

Hello, your issue seems to be a type of known issue and should be noted here ( http://docs.splunk.com/Documentation/Splunk/6.6.2/ReleaseNotes/KnownIssues ).

Which version of Splunk are you using?
If you are using Splunk 6.6.2 or before, its embeded trial license key has already expired on 25 Aug 2017.

But if you try Splunk 6.6.3, you should be ok.

The reason is
in enttrial.lic of 6.6.2

<absolute_expiration_time>1503619200</absolute_expiration_time> ... 25 Aug 2017

in enttrial.lic of 6.6.2

<absolute_expiration_time>1556815548</absolute_expiration_time> ... 3 May 2019

View solution in original post

tkomatsubara_sp
Splunk Employee
Splunk Employee

Hello, your issue seems to be a type of known issue and should be noted here ( http://docs.splunk.com/Documentation/Splunk/6.6.2/ReleaseNotes/KnownIssues ).

Which version of Splunk are you using?
If you are using Splunk 6.6.2 or before, its embeded trial license key has already expired on 25 Aug 2017.

But if you try Splunk 6.6.3, you should be ok.

The reason is
in enttrial.lic of 6.6.2

<absolute_expiration_time>1503619200</absolute_expiration_time> ... 25 Aug 2017

in enttrial.lic of 6.6.2

<absolute_expiration_time>1556815548</absolute_expiration_time> ... 3 May 2019

lfedak_splunk
Splunk Employee
Splunk Employee

Were you able to resolve this @gauravrinwa?

0 Karma

mattymo
Splunk Employee
Splunk Employee

The trial version should roll to free, is it possible you installed over an old install?

Did you try a clean install?

- MattyMo
0 Karma
Get Updates on the Splunk Community!

.conf24 | Day 0

Hello Splunk Community! My name is Chris, and I'm based in Canberra, Australia's capital, and I travelled for ...

Enhance Security Visibility with Splunk Enterprise Security 7.1 through Threat ...

(view in My Videos)Struggling with alert fatigue, lack of context, and prioritization around security ...

Troubleshooting the OpenTelemetry Collector

  In this tech talk, you’ll learn how to troubleshoot the OpenTelemetry collector - from checking the ...