Installation

Installation stops every time.

hkoide
Engager

In the middle of installation, the following message is output and it stops.

Error writing to file: C:\Program Files\Splunk\share\splunk\search_mrsparkle\exposed\js\shim\splunk.pdf.js.
Verify that you have access to that directory.

I can not proceed even if I change the "shim" folder to "Full control" and then press the "Retry" button.
There is no choice, I have to roll back and I can not install it.
What should I do?

OS
Windows 10 home edition
10.0.17134.523

Installer
splunk-7.2.4-8a94541dcfac-x64-release.msi

Tags (1)

poete
Builder

Hello. Are you installing on top of a previous splunk install or is it a brand new splunk instal?

0 Karma

bbryant_splunk
Splunk Employee
Splunk Employee

Hi, were you able to resolve this? It has happened to someone else.

Thanks.

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

[Puzzles] Solve, Learn, Repeat: Matching cron expressions

This puzzle (first published here) is based on matching timestamps to cron expressions.All the timestamps ...

Why Splunk Customers Should Attend Cisco Live 2026 Las Vegas

Why Splunk Customers Should Attend Cisco Live 2026 Las Vegas     Cisco Live 2026 is almost here, and this ...

Data Management Digest – May 2026

Welcome to the May 2026 edition of Data Management Digest!   As your trusted partner in data innovation, the ...