Installation

Installation stops every time.

hkoide
Engager

In the middle of installation, the following message is output and it stops.

Error writing to file: C:\Program Files\Splunk\share\splunk\search_mrsparkle\exposed\js\shim\splunk.pdf.js.
Verify that you have access to that directory.

I can not proceed even if I change the "shim" folder to "Full control" and then press the "Retry" button.
There is no choice, I have to roll back and I can not install it.
What should I do?

OS
Windows 10 home edition
10.0.17134.523

Installer
splunk-7.2.4-8a94541dcfac-x64-release.msi

Tags (1)

poete
Builder

Hello. Are you installing on top of a previous splunk install or is it a brand new splunk instal?

0 Karma

bbryant_splunk
Splunk Employee
Splunk Employee

Hi, were you able to resolve this? It has happened to someone else.

Thanks.

0 Karma
Get Updates on the Splunk Community!

Splunk Mobile: Your Brand-New Home Screen

Meet Your New Mobile Hub  Hello Splunk Community!  Staying connected to your data—no matter where you are—is ...

Introducing Value Insights (Beta): Understand the Business Impact your organization ...

Real progress on your strategic priorities starts with knowing the business outcomes your teams are delivering ...

Enterprise Security (ES) Essentials 8.3 is Now GA — Smarter Detections, Faster ...

As of today, Enterprise Security (ES) Essentials 8.3 is now generally available, helping SOC teams simplify ...