Installation

Installation stops every time.

hkoide
Engager

In the middle of installation, the following message is output and it stops.

Error writing to file: C:\Program Files\Splunk\share\splunk\search_mrsparkle\exposed\js\shim\splunk.pdf.js.
Verify that you have access to that directory.

I can not proceed even if I change the "shim" folder to "Full control" and then press the "Retry" button.
There is no choice, I have to roll back and I can not install it.
What should I do?

OS
Windows 10 home edition
10.0.17134.523

Installer
splunk-7.2.4-8a94541dcfac-x64-release.msi

Tags (1)

poete
Builder

Hello. Are you installing on top of a previous splunk install or is it a brand new splunk instal?

0 Karma

bbryant_splunk
Splunk Employee
Splunk Employee

Hi, were you able to resolve this? It has happened to someone else.

Thanks.

0 Karma
Get Updates on the Splunk Community!

Automatic Discovery Part 1: What is Automatic Discovery in Splunk Observability Cloud ...

If you’ve ever deployed a new database cluster, spun up a caching layer, or added a load balancer, you know it ...

Real-Time Fraud Detection: How Splunk Dashboards Protect Financial Institutions

Financial fraud isn't slowing down. If anything, it's getting more sophisticated. Account takeovers, credit ...

Splunk + ThousandEyes: Correlate frontend, app, and network data to troubleshoot ...

 Are you tired of troubleshooting delays caused by siloed frontend, application, and network data? We've got a ...