Installation

How to unlock an expired 50G Dev license?

jkmetz
New Member

So my 50G DEV license expired, Splunk returned to free license, then my search capability was locked...

I went back in later and saw this, so I got another dev license, put it on my dev box expecting things to start working as normal.....
But no....

Still locked from doing searches...

Silly.... How do I unlock now?

Labels (1)
0 Karma

ilya_resh
Engager

if you have some other valid production license (i.e you have a support entitlement) I'd suggest you try to open a support case with Splunk and explain the situation and ask for a reset key.

I've previously has success with this approach.

0 Karma

bandit
Motivator

I believe you have to request every 6 months. One is for organizations and one is for individuals.

https://www.splunk.com/en_us/resources/personalized-dev-test-licenses.html

https://dev.splunk.com/enterprise/dev_license

0 Karma

jkmetz
New Member

Yes I understand that. But I let it lapse. I now have the new 6mo license installed it shows it as a valid license in splunk but the ability to search is still locked. So now I have splunk enterprise with a valid license that won’t let me search because I went over when it was lapse and in its free state. Lol. It’s dumb, one would think getting a valid license installed would put it in a working state, yet it seems I have to somehow get an additional forgiveness license to re-enable the search function I’m trying to figure out how to now unlock it.

0 Karma

bandit
Motivator

A sales rep or Splunk support should be able to give you a license unlock. You can also try

./splunk clean all

assuming you don't mind deleting all data and resetting to defaults.

0 Karma

jkmetz
New Member

wow, thats kind of inconvenient.. they get enough money from us you would think this would be an easy thing.... lol

0 Karma

ashajambagi
Communicator

did you get any license violation warnings?

0 Karma

jkmetz
New Member

when i logged into the dev system after a few months.. yea..

0 Karma

jkmetz
New Member

Yes I understand that. But I let it lapse. I now have the new 6mo license installed it shows it as a valid license in splunk but the ability to search is still locked. So now I have splunk enterprise with a valid license that won’t let me search because I went over when it was lapse and in its free state. Lol. It’s dumb, one would think getting a valid license installed would put it in a working state, yet it seems I have to somehow get an additional forgiveness license to re-enable the search function I’m trying to figure out how to now unlock it.

0 Karma
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