Installation

FAILED LOGIN ON NEWLY INSTALLED SPLUNK ENTERPRISE 9.4.1 LOCAL HOST

TJLAN
Observer

Login failed

Your license is expired.

Please login as an administrator to update the license.

Labels (1)
0 Karma

TJLAN
Observer

Instance Type is Standalone, Platform is Linux .

Please, how do I update the License?

0 Karma

livehybrid
SplunkTrust
SplunkTrust

Hi @TJLAN 

As @richgalloway  mentioned, the installation should come with a trial license bundled in. 
There’s only two scenarios that I can think of which would cause this issue, the first is if it’s not truly a completely fresh install - if you have previous internal indexes from another install then this can cause the trial license to fail.
The other scenario is if the time/date is incorrect on your server. Please could you confirm that this is correct?

Please let me know how you get on and consider adding karma to this or any other answer if it has helped.
Regards

Will

0 Karma

richgalloway
SplunkTrust
SplunkTrust

A fresh installation of Splunk on a system that has never run Splunk before will have a built-in 30-day Trial license.  Once the trial license expires, it automatically becomes a Free license, which has several limitations.

A fresh installation of Splunk on a system that already has Splunk on it will not get a new trial license.  The instance will continue to use the current license.

If the instance is not being used for Production, you can go to https://dev.splunk.com to get a Dev license.  Sign in as Admin then go to Settings->Licensing to install the license.

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If this reply helps you, Karma would be appreciated.
0 Karma

TJLAN
Observer

No Sir. It is a fresh installation of Splunk 9.4.1

0 Karma

TJLAN
Observer

Instance Type - Stand Alone, Platform  - Linux

0 Karma

livehybrid
SplunkTrust
SplunkTrust

Hi @TJLAN 

You say this is a new installation of Splunk, are there any files copied from an existing Splunk instance? Just to confirm, is this an update from a previous version or completely vanilla install?

Please let me know how you get on and consider adding karma to this or any other answer if it has helped.
Regards

Will

0 Karma

TJLAN
Observer

Infact,an old  FreeTrial Version exists on the System before installing a new one.

0 Karma

livehybrid
SplunkTrust
SplunkTrust

Oh I see, I thought this was a completely fresh install?

0 Karma

richgalloway
SplunkTrust
SplunkTrust

What instance type (standalone, etc.)?  What platform?  Have you tried updating the license?

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If this reply helps you, Karma would be appreciated.
0 Karma
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