Installation

Error after migration of Splunk from 4.x to 5.x

kmuppana
Explorer

After migration of splunk from 4.x to 5.0 , i am getting the following error while generating pdf.

ERROR An error occurred while generating a PDF of this report: Can't attach PDF - ssName and pdfViewID unavailable.
Can you please provide fix to this issue if anyone come across already?

Tags (1)
0 Karma
1 Solution

kmuppana
Explorer

To fix this issue ,clean existing installation of Splunk and install Splunk 5.x freshly.

View solution in original post

0 Karma

kmuppana
Explorer

To fix this issue ,clean existing installation of Splunk and install Splunk 5.x freshly.

0 Karma

feorlen
Splunk Employee
Splunk Employee

You shouldn't need to re-install, from the report I came across with a customer the issue was a customized "command=" in an alert_actions.conf that is no longer necessary (or correct) for the new PDF generator. Presumably you customized this in the past, before upgrading? Comment out that and try it again.

0 Karma
Get Updates on the Splunk Community!

Index This | I am a number, but when you add ‘G’ to me, I go away. What number am I?

March 2024 Edition Hayyy Splunk Education Enthusiasts and the Eternally Curious!  We’re back with another ...

What’s New in Splunk App for PCI Compliance 5.3.1?

The Splunk App for PCI Compliance allows customers to extend the power of their existing Splunk solution with ...

Extending Observability Content to Splunk Cloud

Register to join us !   In this Extending Observability Content to Splunk Cloud Tech Talk, you'll see how to ...