Does deleting or modifying license pool cause any loss of data?

[josefper]

Hi all,

we are trying to upgrade our SPlunk 7.2.3 to splunk 7.2.4 in our distributed envirnoment running on SUSE Enterprise Linux 15
and we are running into following Problem:

/var/tmp # rpm -U splunk-7.2.4-8a94541dcfac-linux-2.6-x86_64.rpm
warning: splunk-7.2.4-8a94541dcfac-linux-2.6-x86_64.rpm: Header V4 RSA/SHA256 Signature, key ID b3cd4420: NOKEY
error: Failed dependencies:
shadow-utils is needed by splunk-7.2.4-8a94541dcfac.x86_64

/var/tmp # zypper se shadow
Loading repository data...
Reading installed packages...

S	Name	Summary	Type
i	shadow	Utilities to Manage User and Group Accounts	package
	shadow	Utilities to Manage User and Group Accounts	srcpackage
i	sysuser-shadow	Tool to execute sysusers.d with shadow utilities	package

there is no shadow-utils package in SUSE 15

any ideas ?

regards
Josef

[vinkumar_splunk · Accepted solution]

This is known Splunk Issue and engineering team is working on it to resolve it in 7.2.6

Till then the workaround is to use --nodeps

[graether]

Hello Vinkumar,
in which release is it fixed? Unfortunately in contrast to rpm, zypper has no option --nodeps and I found no other working option (tried -n install --force). I need to use zypper to access a remote repo where the forwarder resides.
Thanks -Gerd

[josefper]

hi,

thanks for the answer

as our environment is just for testing, i used the --nodeps option
upgrade works fine on SLES 15, no issues found till now

regards

[DMohn]

We have the same issue here with SLES 12 SP 3
https://answers.splunk.com/answers/725687/installationupdate-of-splunk-724-on-sles-12-failes.html

We already opened a case with Splunk support (case #1279359) and got the answer that this in fact might be a packaging problem. Splunk support is currently looking into it!