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ITSI Predictive Analysis - predictive email alert comes late after the real issue already happened.

joycehtran
New Member
‎11-18-2020 11:48 AM

I set up the Predictive Analysis. However, the email I received that noticed about the issue came late an hour after the issue report. 

Anyone has the same issue and have idea how I can fix it? 

Thank you

The time of report I received after the issue happened

joycehtran_0-1605728559280.png

The time of the predictive email that I support received ahead, but it came too late.

 

joycehtran_1-1605728715525.png

 

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