Why am I unable to download the Universal Forwarder splunkcloud.spl credentials file for Splunk Light Cloud?

[isingh]

We have a Splunk Light Cloud instance. When trying to set up the Universal Forwarder, I can't seem to download the splunkcloud.spl credentials file. Here's the error that I see:

<response>
<messages>
<msg type="WARN">
No static asset with user=admin, app=splunkclouduf, relative_path="static/splunkclouduf.spl"
</msg>
</messages>
</response>

Link: https://INSTANCE-ID.cloud.splunk.com/en-US/splunkd/__raw/servicesNS/admin/splunkclouduf/static/splun...

[gneumann_splunk]

I can't tell from your output what the issue is. Try following the step-by-step set up instructions in the Splunk Light documentation, as the steps are very helpful:
http://docs.splunk.com/Documentation/SplunkLight/6.5.0/Cloud/ForwarddatatoSplunkLightcloudservice

[isingh]

I'm following the step-by-step instructions. When I click to "Download Universal Forwarder Credentials", the download never works, but comes with the above mentioned xml page.

[dbcase]

I'm having the exact problem using Splunk Cloud (not the light version) 6.5.