Why am I unable to connect to Splunk cloud from universal forwarder?

[yantriks]

I have installed the universal forwarder according to

http://docs.splunk.com/Documentation/SplunkCloud/7.0.5/User/ForwardDataToSplunkCloudFromLinux

But in Step 5, I am not able find my host on Splunk cloud.

I also tried adding the forward server using "splunk add forward-server prd-p-npv9nbngb7j9.cloud.splunk.com:9997" and manually added monitor to inputs.conf.

telnet prd-p-npv9nbngb7j9.cloud.splunk.com 9997 -->gave a timeout

[kmorris_splunk]

You need to log into your cloud instance and download the credentials app, I believe it is under the Universal Forwarder app on the left hand side. This app will point to your cloud instance and also contains the certificates for secure sending of your data.