I have created a 3 attributes (url1, user& snow_password) in the setup.xml for my custom alert action app.
<input field="param.url1"> <label>Enter your url</label> <type>text</type> </input> <input field="param.user"> <label>enter user name</label> <type>text</type> </input> <input field="param.snow_credentials"> <label>enter password</label> <type>password</type> </input>
I am using these parameters in the Python script which calls a REST API method. I am retrieving the values for these parameters as below in Python script
snow_url = settings['configuration'].get('url1') user = settings['configuration'].get('user') password = settings['configuration'].get('snow_credentials')
The issue I am facing is, when I set the parameter values for the 1st time using Setup screen the values are correctly retrieved by the script. But when I update them using the setup screen and run the script as a alert action it still retrieves the old values of the parameter and not new once.
I tried to check the values using URL
I can see the updated values. I also tried to reload them and try but still the script is getting old values only. Is there anything basic I am missing here?
When you setup the parameters via setup page, I assume they are getting added under your app's local/ta_*settings.conf file. Does this get updated when you update the params via setup again? check your default/restmap.conf for handler actions - edit and list [ you need both]. Are you using add-on builder?
I am not using add-on builder. I started creating my app by using the reference of hipchat_alerts example.
When I update the parameters, they get updated in alert_actions.conf file in apps local directory. I have just added a validation rule in restmap.conf file, nothing about the setup parameters.
I do observed that, when I create a new alert it is getting updated values of setup parameters. So I think the json paylod passed to PYTHON script is sending old values only. I may have to use Splunk SDK to read endpoint values unless there is no alternative.