Getting Data In

Unable to forward syslog from NetScaler Service VMs (SVMs)

splunkrocks2014
Communicator

We have asked our customers to forward syslog from Netscaler Service VMS (SVMs) to our Splunk syslog servers. We have tried tracroute, sending dummy data to syslog servers, but there weren't any traffics sent out at all.  This is not related to Splunk, but I don't know if anyone encountered the same issues and there are any suggestions/workarounds.

Thanks.

Labels (1)
0 Karma

codebuilder
Influencer

Have you enabled the NetScaler input? And/or have you checked firewall rules?

Some additional troubleshooting tips are here:
https://docs.splunk.com/Documentation/AddOns/released/CitrixNetScaler/Troubleshoot

 

----
An upvote would be appreciated and Accept Solution if it helps!
0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Persistent Queue at TcpOut — One of Splunk's Most Practical Features

Splunk introduced persistent queueing at the tcpout layer as one of the most practical resilience features in ...

Build resilience for the agentic era: Join us at Splunk Go San Jose

AI is changing how organizations build, operate, and secure digital services. As teams adopt AI agents and ...

Manage Edge Processor pipelines end to end with APIs

This guide uses the Data Management APIs to create an Edge Processor, onboard one instance, deploy a pipeline ...