Getting Data In

TrackMe - Remote Deployment Account - SplunkCloud

aavyu20
Engager

Dear Splunk Community, 

I am here seeking your thoughts and suggestions on the error I am facing with TrackMe 

ERROR search_command.py _report_unexpected_error 1013 Exception at "/opt/splunk/etc/apps/trackme/bin/splunkremotesearch.py", line 501 : This TrackMe deployment is running in Free limited edition and you have reached the maximum number of 1 remote deployment, only the first remote account (local) can be used

Background:

Objective - Setup TrackMe monitoring (a virtual tenant - dsm, dhm & mhm) for our remote Splunk deployment (SplunkCloud).

TrackMe app is installed on our on-prem splunk instance and added  "Splunk targets URL and port" under Configuration --> Remote deployments accounts (only one account)

No issues with the connectivity, it is successful (pic below

aavyu20_0-1709828852675.png

We are using free license and as per trackme documentation, allowed to use 1 remote deployment.

Could we use free license in our case or how to get rid off 'local' deployment? Please suggest. 

 

Labels (1)
0 Karma

tscroggins
SplunkTrust
SplunkTrust

Hi @aavyu20,

I recommend contacting TrackMe support directly. Their contact information is available on the TrackMe Splunkbase page.

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Splunk Auto Ingestion Parallel Pipeline Scaling

Why this feature matters Many Splunk environments experience ingestion pressure long before the host is fully ...

Best Practices: Splunk auto adjust pipeline queue

When you enable autoAdjustQueue in Splunk, maxSize should be understood as the queue size Splunk starts with ...

Announcing Modern Navigation: A New Era of Splunk User Experience

We are excited to introduce the Modern Navigation feature in the Splunk Platform, available to both cloud and ...