Getting Data In

TrackMe - Remote Deployment Account - SplunkCloud

aavyu20
Engager

Dear Splunk Community, 

I am here seeking your thoughts and suggestions on the error I am facing with TrackMe 

ERROR search_command.py _report_unexpected_error 1013 Exception at "/opt/splunk/etc/apps/trackme/bin/splunkremotesearch.py", line 501 : This TrackMe deployment is running in Free limited edition and you have reached the maximum number of 1 remote deployment, only the first remote account (local) can be used

Background:

Objective - Setup TrackMe monitoring (a virtual tenant - dsm, dhm & mhm) for our remote Splunk deployment (SplunkCloud).

TrackMe app is installed on our on-prem splunk instance and added  "Splunk targets URL and port" under Configuration --> Remote deployments accounts (only one account)

No issues with the connectivity, it is successful (pic below

aavyu20_0-1709828852675.png

We are using free license and as per trackme documentation, allowed to use 1 remote deployment.

Could we use free license in our case or how to get rid off 'local' deployment? Please suggest. 

 

Labels (1)
0 Karma

tscroggins
Champion

Hi @aavyu20,

I recommend contacting TrackMe support directly. Their contact information is available on the TrackMe Splunkbase page.

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

New Release of Federated Search: Bringing Splunk Analytics to More of Your Data

Organizations today are generating more data than ever and storing it across cloud object stores, data lakes, ...

Inside Event Intelligence: How ITSI Turns Network Alerts into Actionable Incidents

Tech Talk Inside Event Intelligence: How ITSI Turns Network Alerts into Actionable Incidents   Correlating ...

Observability Simplified: Combining User Experience, Application Performance & ...

  Tech Talk Network to App: Observability Unlocked   Today’s digital environments span applications, ...