Getting Data In

Teams add-on for Splunk - missing call records

navotfk
New Member

Hi Team,

We had successfully leveraged MS Teams Add-On for Splunk to collect Teams call records and user reports data until recently. This past July we switched our systems to GCCH and since then we’ve only been collecting user reports from the Add-On, no call records.

After some troubleshooting, we found this error in the Splunk internal logs ("_Splunk_ Could not get access token") but couldn’t figure out how to resolve it. All access look good on our end but still the error persists.

Please any help would be appreciated

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