Getting Data In

Splunk OTEL Collector throwing Timeout and Authentication error.

devsru
Explorer

We are seeing some Timeout and Authentication error while collecting data from OTEL kubernetes collector through HEC, Could anyone please let me know if there is a need to change limits in config files.

 

Below are the errors

2023-09-26T14:47:17.613Z info exporterhelper/queued_retry.go:433 Exporting failed. Will retry the request after interval. {"kind": "exporter", "data_type": "metrics", "name": "splunk_hec/platform_metrics", "error": "Post \"https://xyz:8088/services/collector\": net/http: request canceled (Client.Timeout exceeded while awaiting headers)", "interval": "2.769200676s"}

 

2023-09-26T14:47:11.590Z error exporterhelper/queued_retry.go:401 Exporting failed. The error is not retryable. Dropping data. {"kind": "exporter", "data_type": "metrics", "name": "splunk_hec/platform_metrics", "error": "Permanent error: \"HTTP/1.1 401 Unauthorized\\r\\nContent-Length: 148\\r\\nCache-Control: private\\r\\nConnection: Keep-Alive\\r\\nContent-Type: text/xml; charset=UTF-8\\r\\nDate: Tue, 26 Sep 2023 14:47:11 GMT\\r\\nServer: Splunkd\\r\\nVary: Authorization\\r\\nX-Content-Type-Options: nosniff\\r\\nX-Frame-Options: SAMEORIGIN\\r\\n\\r\\n<?xml version=\\\"1.0\\\" encoding=\\\"UTF-8\\\"?>\\n<response>\\n <messages>\\n <msg type=\\\"WARN\\\">call not properly authenticated</msg>\\n </messages>\\n</response>\\n\"", "dropped_items": 31}

Labels (4)
Tags (1)
0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Announcing Modern Navigation: A New Era of Splunk User Experience

We are excited to introduce the Modern Navigation feature in the Splunk Platform, available to both cloud and ...

Casting Call: Compete in Cyber Games

Lights, Camera, SecOps: Apply to Compete in Cyber Games     Think you have what it takes to beat the clock? ...

How Edge Processor's Durable Queue Works

Edge Processor sits in one of the most consequential places in any Splunk pipeline: between your data sources ...