Getting Data In

Splunk Missing Syslog Events

dlems
Engager

Splunk is missing some of the events listed in my syslog file.

(Can't really believe this hasn't been asked. I searched but couldn't find. Possible match is http://answers.splunk.com/questions/9045/websphere-log-monitoring-missing-events, but it is also unanswered at this time.)

A small fraction of events recorded in the system log file are not found in searches. Single Splunk system (version 4.1.5), remote events are coming into syslog-ng, syslog-ng creates a single file - splunk-log.

Splunk search misses first entry below but finds second when looking for 15769:94.

(line 10047154)

Nov 22 10:46:57 192.168.1.53 '': INFO [OSAPI_PROD] [Access] Client [192.168.1.193] ReqID [15769:94] Serving request [getDHCPInfo] Args [clientIP=>192.168.1.193, macAddress=>00:06:7f:0c:ab:ff, requestID=>15769:94]

(line 10048270)

Nov 22 10:46:58 192.168.1.53 '': INFO [OSAPI_PROD] [Access] Client [192.168.1.193] ReqID [15769:94] Request [getDHCPInfo] completed in [0.599868] seconds :: Return Code [0]

The log file is 18467113 lines long, so it's not close to the end of the file. (Was thinking the file was rotated before Splunk had a chance to grab it, but this isn't the case.)

Any ideas why this is happening?

jtrucks
Splunk Employee
Splunk Employee

If this is still a problem, open a support ticket and send in a drag report.

--
Jesse Trucks
Minister of Magic
0 Karma
Get Updates on the Splunk Community!

Enter the Agentic Era with Splunk AI Assistant for SPL 1.4

  🚀 Your data just got a serious AI upgrade — are you ready? Say hello to the Agentic Era with the ...

Stronger Security with Federated Search for S3, GCP SQL & Australian Threat ...

Splunk Lantern is a Splunk customer success center that provides advice from Splunk experts on valuable data ...

Accelerating Observability as Code with the Splunk AI Assistant

We’ve seen in previous posts what Observability as Code (OaC) is and how it’s now essential for managing ...