Getting Data In

Splunk DB Connect: Why am I getting an error configuring Java Home with Java version 1.8.0_25?

splunkrocks2014
Communicator

When configured Java Home as /opt/splunk/java/bin/java from UI, getting the following error message:

"Encountered the following error while trying to update: In handler 'localapps': Error while posting to url=/servicesNS/nobody/dbx/dbx/install/java"

We have Java version 1.8.0_25 running on a Linux system and java home is defined as "JAVA_HOME=/opt/splunk/java/bin/java" and java is owned by Splunk.

Does anyone know how to fix this problem?

Thanks,
Joe

0 Karma

FloydATC
Explorer

/usr/lib/jvm/java-1.8.0-openjdk-1.8.0.111-1.b15.el7_2.x86_64/jre
Encountered the following error while trying to update: Error while posting to url=/servicesNS/nobody/dbx/dbx/install/java

/usr/lib/jvm/java-1.7.0-openjdk-1.7.0.111-2.6.7.2.el7_2.x86_64/jre
Encountered the following error while trying to update: Error while posting to url=/servicesNS/nobody/dbx/dbx/install/java

/usr/lib/jvm/java-1.6.0-openjdk-1.6.0.40.x86_64/jre
Encountered the following error while trying to update: Error while posting to url=/servicesNS/nobody/dbx/dbx/install/java

Update:
Solved by changing SELINUX from "enforcing" to "permissive" in "/etc/sysconfig/selinux" and rebooting. Beware of security implications. Please feel free to try fixing the policies instead.

0 Karma

sroback_splunk
Splunk Employee
Splunk Employee

Hi. Java 1.8.x is not compatible with DB Connect 1.1.4. Only Java1.7.x and 1.6.x are compatible with the app. DB Connect docs have been updated to clarify this:

http://docs.splunk.com/Documentation/DBX/1.1.4/DeployDBX/Deploymentrequirements#Java_Runtime_Environ...

Thanks

splunkrocks2014
Communicator

After re-installed Java 1.7.0.51, the UI picks up the Java home automatically, but it still throws the same error message when clicked on "Save". Any clues?

Thanks.

0 Karma

sroback_splunk
Splunk Employee
Splunk Employee

Hi Joe, If you mean using splunk as linux user login that should be fine. No permissions issues.

0 Karma

splunkrocks2014
Communicator

Hi Sroback,

Is it a problem if installing Java by using splunk account?

Regards,
Joe

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Make Your Machine Data AI-Ready in Splunk

Every team is getting ready for AI agents.   Thursday, November 12, 2026  |  11AM  PST / 2PM EST   ...

Splunk Asynchronous Forwarding Explained

Splunk asynchronous forwarding is often misunderstood as simply setting autoLBVolume. That is not quite right. ...

How to Monitor AI Agents with Splunk Agent Observability

Let’s say I’m running a travel planning AI app in production. A user asks for three concise hotel options in ...