Getting Data In

Problem with network logs

Bliide
Path Finder

I setup a data input from a network source. They are IIS logs and they reside on a networked drive. I setup the input to continuously monitor the directory. Splunk is not indexing the data. When I go into the splunkd log I see the following:

WARN FilesystemChangeWatcher - error reading directory "\\Server\inetpub\logs\LogFiles\W3SVC4": The operation completed successfully.

Any ideas on what I have done wrong or what other steps I need to take to get the data to index? Do I need to add entries into local .conf files? When I was building the dashboards I moved some of the log files locally to the splunk system and indexed them, the logs indexed with no issues. Any advice is welcomed.

Tags (3)
0 Karma

lguinn2
Legend

Does the account that is running Splunk have the domain-level access that is necessary to read directories on a network drive?

lguinn2
Legend

That is good - but what user are you signed in as? What user credentials does the Splunk service use?

0 Karma

Bliide
Path Finder

I can view the logs across the network while remoted into the system with the Splunk installation.

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Observability Simplified: Combining User Experience, Application Performance & ...

Tech Talk Observability Simplified: Combining User Experience, Application Performance & Network ...

Event Series May & June: From Network Visibility to Service Intelligence

Unifying the Network: Moving from Alert Noise to Service Intelligence with Splunk ITSI In today’s hybrid ...

Global Splunk User Group Events: May + June 2026

Your Splunk Community Awaits: Discover Upcoming User Group Events Worldwide    Staying ahead in the fast-paced ...