Getting Data In

Monitoring using "WinPrintMon", why are some universal forwarders reporting "ProcessRefresh: Failed ProcessRefresh: error = '0x800706ba'. Restart."?

bravon
Communicator

I monitor using "WinPrintMon" on several hundred servers - 17 of those servers gives this error-message at each poll:

04-14-2015 12:05:09.990 +0200 ERROR ExecProcessor - message from ""C:\Program Files\SplunkUniversalForwarder\bin\splunk-winprintmon.exe"" splunk-winPrintMon - monitorHost::ProcessRefresh: Failed ProcessRefresh: error = '0x800706ba'. Restart.

It's always the same 17 servers - any tips?

[WinPrintMon://printer]
type = printer
interval = 600
baseline = 1
disabled = 0
index = windows

[WinPrintMon://job]
type = job
interval = 600
baseline = 1
disabled = 0
index = windows

[WinPrintMon://driver]
type = driver
interval = 600
baseline = 1
disabled = 0
index = windows

[WinPrintMon://port]
type = port
interval = 600
baseline = 1
disabled = 0
index = windows
0 Karma
1 Solution

bravon
Communicator

The solution was painfully simple - the "Print service" was disabled on the servers. Enabled the print service and the errors stopped.

View solution in original post

lmakonnen2
New Member

how did you enable it?

0 Karma

bravon
Communicator

The solution was painfully simple - the "Print service" was disabled on the servers. Enabled the print service and the errors stopped.

edoardo_vicendo
Builder
0 Karma

lmakonnen2
New Member

I have same issues and the problem is that I don't hove access to the servers reporting this error. Can you share how you enabled the services.

0 Karma

robert_miller
Path Finder

Did you ever figure out the answer to this? I am seeing the same errors appear on our servers.

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

[Puzzles] Solve, Learn, Repeat: Matching cron expressions

This puzzle (first published here) is based on matching timestamps to cron expressions.All the timestamps ...

Design, Compete, Win: Submit Your Best Splunk Dashboards for a .conf26 Pass

Hello Splunkers,  We’re excited to kick off a Splunk Dashboard contest! We know that dashboards are a primary ...

May 2026 Splunk Expert Sessions: Security & Observability

Level Up Your Operations: May 2026 Splunk Expert Sessions Whether you are refining your security posture or ...