Getting Data In

How to route the alert notification to a specific manager based on the user that triggered the alert?

mdp009
New Member

How can I route the alert notification to a specific manager based on the user that triggered the alert? The user is listed in the alert, but not the manager. There are several users on the network, and I am looking to route these alerts to the users respective managers.

Currently there is a script that is ran manually after the alert is sent that maps the manager from the listed user and then the email gets sent. I am looking to eliminate this step. It is a manual process that takes too much time.

Can this be built out in Splunk to map to the proper manager of the user and then send the manager an alert when one of their employees triggers a specific alert I am wanting.

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

SOK it to Me: Top 3 Benefits of Using Splunk Operator on Kubernetes that’ll Make ...

    Thursday, July 9, 2026  |  11:00AM–12:00PM PDT Duration: 1 hour (includes Q&A) Managing can feel like a ...

Upgrade Prep for 10.4, Network Observability Deep Dives, and More from Splunk Lantern

Splunk Lantern is Splunk’s customer success center that provides practical guidance from Splunk experts on key ...

Splunk Developer Day announcements: AI agents, MCP tools, Forecasting, and Custom ...

Splunk Developer Day was packed with product and platform updates for developers building in the AI ...