Getting Data In

How to route the alert notification to a specific manager based on the user that triggered the alert?

mdp009
New Member

How can I route the alert notification to a specific manager based on the user that triggered the alert? The user is listed in the alert, but not the manager. There are several users on the network, and I am looking to route these alerts to the users respective managers.

Currently there is a script that is ran manually after the alert is sent that maps the manager from the listed user and then the email gets sent. I am looking to eliminate this step. It is a manual process that takes too much time.

Can this be built out in Splunk to map to the proper manager of the user and then send the manager an alert when one of their employees triggers a specific alert I am wanting.

0 Karma
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