Getting Data In

ERROR ChunkedExternProcessor - Failed to find newline while reading transport header.

suser2019
Explorer

I followed the instructions http://dev.splunk.com/view/SP-CAAAFFT and created a custom search command 'snincident' ( app name is SNow-incident-creation and test.py has all the code)
I am making a servicenow api call for incident creation.
when I do the | snincident all i see are errors below

06-14-2019 12:16:49.551 INFO ChunkedExternProcessor - Running process: /opt/splunk/bin/python /opt/splunk/etc/apps/SNow-incident-creation/bin/test.py
06-14-2019 12:16:50.790 ERROR ChunkedExternProcessor - Failed to find newline while reading transport header.
06-14-2019 12:16:50.819 ERROR ChunkedExternProcessor - Error in 'snincident' command: External search command exited unexpectedly.
06-14-2019 12:16:50.819 INFO SearchParser - PARSING: | snincident
06-14-2019 12:16:50.820 INFO ChunkedExternProcessor - Running process: /opt/splunk/bin/python /opt/splunk/etc/apps/SNow-incident-creation/bin/test.py
06-14-2019 12:16:52.458 ERROR ChunkedExternProcessor - Failed to find newline while reading transport header.
06-14-2019 12:16:52.458 ERROR ChunkedExternProcessor - Error in 'snincident' command: External search command exited unexpectedly.
06-14-2019 12:16:52.458 INFO SearchPhaseGenerator - Failed to create phases using AST:Error in 'snincident' command: External search command exited unexpectedly.. Falling back to 2 phase mode.

When I run the command on command line with python for splunk it works :
-bash-4.2$ /opt/splunk/bin/python /opt/splunk/etc/apps/SNow-incident-creation/bin/test.py
{u'result': {u'ticket_number': u'INC3010096', u'ticket_link': u'https://snow-link/nav_to.do?uri=/incident.do?sys_id=520b7b95db4e', u'ticket_id': u'520b7b9', u'get_ticket_record_api': u'https://snow-link/api/now/table/incident/520b7b95db4e77c42bf5453f2996197d?sysparm_display_value=true...}

I am not sure how to fix this issue.

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suser2019
Explorer

any help please.

0 Karma
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