Couldnt able to login web url of splunk

[khusain_splunk]

After splunk indexer server restart we are getting 500 inetrnal server error , though the splunk service is up and running . We are getting below error .

fyi:
500 Internal Server Error

Return to Splunk home page

View more information about your request (request ID = 5c531015df7ff8cb7f3b90) in Search

Nothing I found in web_services.log,splunkd.log. Any help?

[lakshman239]

On an indexer, you don't normally need to have 8000/web port open. Have you got any config to disable web port?

[khusain_splunk]

Hi,

If nothing relevant found in log files then try below command to make sure if default files have not corrupted.

./splunk validate files

https://docs.splunk.com/Documentation/Splunk/7.2.1/Admin/ChecktheintegrityofyourSplunksoftwarefiles

Splunk reinstall or upgrade will fix the issue.