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What are Answers and what are Discussions?

Gregski11
Communicator

I honestly do not get this support portal, when do I post stuff under the Answers section and when under Discussions, I mean why is it even called Answers, it should be called Questions shouldn't it?  Not trying to be rude I honestly miss the old simple hierarchical Forum formats 

Labels (1)
0 Karma

ITWhisperer
SplunkTrust
SplunkTrust

That is an interesting topic of discussion!

There are (hopefully) more answers than (unanswered) questions, so, perhaps, it is more appropriate to call it answers rather than questions?

Also, I think the idea is that people come here (to the community) to find answers to their questions (using the search facility!).

Answers has a more positive connotation, imho 😁

Gregski11
Communicator

@ITWhisperer wrote:

Also, I think the idea is that people come here (to the community) to find answers to their questions (using the search facility!).

thanks for your comment, I think that's just it, I rather drill down and search within a sub forum than in the entire Community, same goes for posting questions, this portal attempts to pigeon hole us when we try to ask a question and often times I am at a total loss as where to post my inquiries  

0 Karma

ITWhisperer
SplunkTrust
SplunkTrust

I agree, the search facility leaves a lot to be desired - often, when a question comes up that I know I have previously answered, I struggle to find the post it was in.

As to where things should be posted, obviously, we should all attempt to post things in the right sections, but the moderators do have the ability to move articles around. For example, I am going to move this discussion to the feedback section 😁

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