Fortigate add on

[AceX]

Hello guys I installed Palo Alto Add on On Port udp and sourcetype any udp port like 10551 and sourcetype replace [fortigate_log] with [fortigate], for instance. as mentioned in documentation but I could 

fortigate_traffic	57,644	96.385%
fortigate_utm	1,766	2.953%
fortigate_event	396	0.662%

get this sourcetypes and this addon do not creates tags for datamodels. Please say me solution to have this sourcetypes what I configured wrong? https://splunkbase.splunk.com/app/2846

[PaulPanther]

• Could you please check your props.conf using btool and provide the output here?

• Furthermore, on which instance have you opened the ports? Is it on a Heavy Forwarder?

• On which instances have you installed the add-on?