Deployment Architecture

REST API for local user not working through SHC load balancer URL

att35
Builder

Hi all,

I am trying to authenticate a user against REST API but when testing via CURL, it is failing when using LB URL(F5). User has replicated across all SHC members and can login via UI.

# curl -k https://Splunk-LB-URL:8089/services/auth/login -d username=user -d password='password'
<?xml version="1.0" encoding="UTF-8"?>
<response>
  <messages>
    <msg type="WARN" code="incorrect_username_or_password">Login failed</msg>
  </messages>
</response>

 

But when I try this same against the SH member directly, it works.

# curl -k https://Splunk-SearchHead:8089/services/auth/login -d username=user -d password='password'
 <response>
<sessionKey>gULiq_E7abGyEchXyw7rxzwi83Fhdh8gIGjPGBouFUd37GuXF</sessionKey>
  <messages>
    <msg code=""></msg>
  </messages>
</response>

 

Initially I thought it could be something on the LB side but then for "admin" user, LB URL works just fine. 

# curl -k https://Splunk-LB-URL:8089/services/auth/login -d username=admin -d password='password'
 <response>
<sessionKey>gULiq_E7abGyEchXyw7rxzwi83Fhdh8gIGjPGBouFUd37GuXF</sessionKey>
  <messages>
    <msg code=""></msg>
  </messages>
</response>

 

Has anyone come across issue like this? Why would admin work fine on LB but a new local user works only against direct SH and not via load balancer? 

Labels (2)
Tags (1)
0 Karma
Get Updates on the Splunk Community!

Strengthen Your Future: A Look Back at Splunk 10 Innovations and .conf25 Highlights!

The Big One: Splunk 10 is Here!  The moment many of you have been waiting for has arrived! We are thrilled to ...

Now Offering the AI Assistant Usage Dashboard in Cloud Monitoring Console

Today, we’re excited to announce the release of a brand new AI assistant usage dashboard in Cloud Monitoring ...

Stay Connected: Your Guide to October Tech Talks, Office Hours, and Webinars!

What are Community Office Hours? Community Office Hours is an interactive 60-minute Zoom series where ...