Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Deployment Architecture
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- Find Answers
- :
- Splunk Administration
- :
- Deployment Architecture
- :
- PDF Report Server App error : firefox-i386/firefox...
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark Topic
- Subscribe to Topic
- Mute Topic
- Printer Friendly Page
- Mark as New
- Bookmark Message
- Subscribe to Message
- Mute Message
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
RohiniJindam
Path Finder
06-12-2013
05:08 AM
I installed the PDF Report Server App on my linux box.
Installed the following packages :
fontconfig
libxrender1
libxinerama1
Enabled the app in alert_actions.conf
Set the Link hostname in Email Alert Settings
The staus page shows the following error inside the blue box: Failed to load PDF Document
Running the command- sudo /opt/splunk/etc/apps/pdfserver/bin/firefox-i386/firefox gave the following error :
firefox-i386/firefox-bin: error while loading shared libraries: /opt/splunk/etc/apps/pdfserver/bin/firefox-i386/dep/lib/libgtk-x11-2.0.so.0: file too short
When i try to preview the pdf in Actions--> Schedule pdf delivery.., for my view (built using advanced xml), i get the following error:
An error occurred while rendering the PDF: PDF server at /services/pdfserver/renderpdf returned error: Failed to generate a report using Firefox: Failed to start: Check that all Firefox dependencies are met
Increased the firefox_timeout in the pdf_server.conf
My machine details : Linux Ubuntu02 3.5.0-30-generic #51-Ubuntu SMP Tue May 14 18:49:52 UTC 2013 i686 i686 i686 GNU/Linux
Using Splunk version 5.0.3, build 163460
Errors in python.log:
2013-06-12 17:37:41,024 +0530 INFO pdfhandler:646 - Starting PDF App Renderer Version 1.3
2013-06-12 17:37:41,024 INFO Starting PDF App Renderer Version 1.3
2013-06-12 17:37:41,035 +0530 WARNING pdfhandler:458 - body=Splunk;5.0.3;5.0.3
2013-06-12 17:37:41,035 WARNING body=Splunk;5.0.3;5.0.3
2013-06-12 17:37:41,035 +0530 WARNING pdfhandler:459 - entries=['Splunk', '5.0.3', '5.0.3']
2013-06-12 17:37:41,035 WARNING entries=['Splunk', '5.0.3', '5.0.3']
2013-06-12 17:37:41,051 +0530 INFO xvfb:45 - Started new X server. Now 1 active
2013-06-12 17:37:41,051 INFO Started new X server. Now 1 active
2013-06-12 17:37:41,051 +0530 WARNING pdfhandler:551 - Restricting Firefox to following hosts only: *:53
2013-06-12 17:37:41,051 WARNING Restricting Firefox to following hosts only: *:53
2013-06-12 17:37:41,051 +0530 INFO pdfhandler:558 - Executing /opt/splunk/etc/apps/pdfserver/bin/firefox-i386/firefox -print http://hostname:8000/en-US/app/SplunkforCiscoIronportWSA/overview -printmode pdf -printfile /tmp/tmp8wZVOt -title Splunk Report -orientation portrait -paperwidth 216 -paperheight 279 -mode splunk -timeout 180 -windowsize 782x768 -footer_right Generated by Splunk at &D -cookie session_id_8000=317a46519a6e7254cdd5a8b6babbf4d3c306dc05
2013-06-12 17:37:41,051 INFO Executing /opt/splunk/etc/apps/pdfserver/bin/firefox-i386/firefox -print http://hostname:8000/en-US/app/SplunkforCiscoIronportWSA/overview -printmode pdf -printfile /tmp/tmp8wZVOt -title Splunk Report -orientation portrait -paperwidth 216 -paperheight 279 -mode splunk -timeout 180 -windowsize 782x768 -footer_right Generated by Splunk at &D -cookie session_id_8000=317a46519a6e7254cdd5a8b6babbf4d3c306dc05
2013-06-12 17:37:41,057 +0530 INFO xvfb:205 - Assigned DISPLAY :5
2013-06-12 17:37:41,057 INFO Assigned DISPLAY :5
2013-06-12 17:37:41,057 +0530 INFO xvfb:115 - Starting X Server: ['/usr/bin/Xvfb', ':5', '-screen', '0', '3000x768x24', '-nolisten', 'tcp']
2013-06-12 17:37:41,057 INFO Starting X Server: ['/usr/bin/Xvfb', ':5', '-screen', '0', '3000x768x24', '-nolisten', 'tcp']
2013-06-12 17:37:41,057 +0530 INFO xvfb:116 - Starting X Server env: {'XAUTHORITY': '/opt/splunk/var/run/splunk/xvfb/xauth-5/Xauthority'}
2013-06-12 17:37:41,057 INFO Starting X Server env: {'XAUTHORITY': '/opt/splunk/var/run/splunk/xvfb/xauth-5/Xauthority'}
2013-06-12 17:37:43,061 +0530 INFO xvfb:122 - X Started
2013-06-12 17:37:43,061 INFO X Started
2013-06-12 17:37:43,131 +0530 ERROR pdfhandler:623 - Execution of Firefox for i386 failed
2013-06-12 17:37:43,131 ERROR Execution of Firefox for i386 failed
2013-06-12 17:37:43,131 +0530 ERROR pdfhandler:625 - FF STDERR: /opt/splunk/etc/apps/pdfserver/bin/firefox-i386/firefox-bin: error while loading shared libraries: /opt/splunk/etc/apps/pdfserver/bin/firefox-i386/dep/lib/libgtk-x11-2.0.so.0: file too short
2013-06-12 17:37:43,131 ERROR FF STDERR: /opt/splunk/etc/apps/pdfserver/bin/firefox-i386/firefox-bin: error while loading shared libraries: /opt/splunk/etc/apps/pdfserver/bin/firefox-i386/dep/lib/libgtk-x11-2.0.so.0: file too short
2013-06-12 17:37:43,132 +0530 ERROR pdfhandler:761 - (500) Failed to generate a report using Firefox: Failed to start: Check that all Firefox dependencies are met
2013-06-12 17:37:43,132 ERROR (500) Failed to generate a report using Firefox: Failed to start: Check that all Firefox dependencies are met
2013-06-12 17:37:43,132 +0530 WARNING xvfb:132 - Stopping X Server 5
2013-06-12 17:37:43,132 WARNING Stopping X Server 5
What am i missing? Any suggestion welcome. Thankyou
1 Solution
- Mark as New
- Bookmark Message
- Subscribe to Message
- Mute Message
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
michael_sanchez
Path Finder
07-15-2013
09:00 AM
Hi,
Check the lib directory :
ls -l /opt/splunk/etc/apps/pdfserver/bin/firefox-i386/dep/lib/
Example :
drwx--x--x 3 splunk splunk 4096 Apr 17 12:23 alsa-lib
-rwx--x--x 1 splunk splunk 14953 Apr 17 12:23 connect-restrict.so
drwx--x--x 4 splunk splunk 4096 Apr 17 12:23 gtk-2.0
-rwx--x--x 1 splunk splunk 0 Apr 17 12:23 libIDL-2.so
-rwx--x--x 1 splunk splunk 0 Apr 17 12:23 libIDL-2.so.0
-rwx--x--x 1 splunk splunk 216666 Apr 17 12:23 libIDL-2.so.0.0.0
-rwx--x--x 1 splunk splunk 0 Apr 17 12:23 libasound.so
-rwx--x--x 1 splunk splunk 0 Apr 17 12:23 libasound.so.2
-rwx--x--x 1 splunk splunk 1369309 Apr 17 12:23 libasound.so.2.0.0
-rwx--x--x 1 splunk splunk 0 Apr 17 12:23 libatk-1.0.so
-rwx--x--x 1 splunk splunk 0 Apr 17 12:23 libatk-1.0.so.0
-rwx--x--x 1 splunk splunk 185875 Apr 17 12:23 libatk-1.0.so.0.2913.1
-rwx--x--x 1 splunk splunk 0 Apr 17 12:23 libcairo.so
-rwx--x--x 1 splunk splunk 0 Apr 17 12:23 libcairo.so.2
-rwx--x--x 1 splunk splunk 750388 Apr 17 12:23 libcairo.so.2.10800.10
-rwx--x--x 1 splunk splunk 0 Apr 17 12:23 libdatrie.so
-rwx--x--x 1 splunk splunk 0 Apr 17 12:23 libdatrie.so.0
-rwx--x--x 1 splunk splunk 31563 Apr 17 12:23 libdatrie.so.0.0.4
-rwx--x--x 1 splunk splunk 0 Apr 17 12:23 libexpat.so
-rwx--x--x 1 splunk splunk 0 Apr 17 12:23 libexpat.so.1
-rwx--x--x 1 splunk splunk 227604 Apr 17 12:23 libexpat.so.1.5.2
-rwx--x--x 1 splunk splunk 0 Apr 17 12:23 libfreetype.so
-rwx--x--x 1 splunk splunk 0 Apr 17 12:23 libfreetype.so.6
-rwx--x--x 1 splunk splunk 793718 Apr 17 12:23 libfreetype.so.6.3.20
If the lib files are empty then you have the same issue I encountered.
Try to reinstall the app through the tar command (tar xvzf pdfserver.tar.gz) and restart splunk. Now the files should be linked to the correct libraries and everything should be ok.
I don't know why but the installation of the app through the web manager doesn't work correctly.
- Mark as New
- Bookmark Message
- Subscribe to Message
- Mute Message
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
michael_sanchez
Path Finder
07-16-2013
12:54 AM
This is what I was saying. The lib files are not linked correctly to each other.
Your files should be :
total 21060
drwx--x--x 3 splunk splunk 4096 Dec 2 2011 alsa-lib
-rwx--x--x 1 splunk splunk 13358 Dec 2 2011 connect-restrict.so
drwx--x--x 4 splunk splunk 4096 Dec 2 2011 gtk-2.0
lrwxrwxrwx 1 splunk splunk 17 Jul 9 18:40 libIDL-2.so -> libIDL-2.so.0.0.0
lrwxrwxrwx 1 splunk splunk 17 Jul 9 18:40 libIDL-2.so.0 -> libIDL-2.so.0.0.0
-rwx--x--x 1 splunk splunk 212570 Dec 2 2011 libIDL-2.so.0.0.0
lrwxrwxrwx 1 splunk splunk 18 Jul 9 18:40 libasound.so -> libasound.so.2.0.0
lrwxrwxrwx 1 splunk splunk 18 Jul 9 18:40 libasound.so.2 -> libasound.so.2.0.0
-rwx--x--x 1 splunk splunk 1126705 Dec 2 2011 libasound.so.2.0.0
lrwxrwxrwx 1 splunk splunk 22 Jul 9 18:40 libatk-1.0.so -> libatk-1.0.so.0.2913.1
lrwxrwxrwx 1 splunk splunk 22 Jul 9 18:40 libatk-1.0.so.0 -> libatk-1.0.so.0.2913.1
-rwx--x--x 1 splunk splunk 152640 Dec 2 2011 libatk-1.0.so.0.2913.1
lrwxrwxrwx 1 splunk splunk 22 Jul 9 18:40 libcairo.so -> libcairo.so.2.10800.10
lrwxrwxrwx 1 splunk splunk 22 Jul 9 18:40 libcairo.so.2 -> libcairo.so.2.10800.10
-rwx--x--x 1 splunk splunk 626364 Dec 2 2011 libcairo.so.2.10800.10
lrwxrwxrwx 1 splunk splunk 18 Jul 9 18:40 libdatrie.so -> libdatrie.so.0.0.4
lrwxrwxrwx 1 splunk splunk 18 Jul 9 18:40 libdatrie.so.0 -> libdatrie.so.0.0.4
-rwx--x--x 1 splunk splunk 27163 Dec 2 2011 libdatrie.so.0.0.4
lrwxrwxrwx 1 splunk splunk 17 Jul 9 18:40 libexpat.so -> libexpat.so.1.5.2
lrwxrwxrwx 1 splunk splunk 17 Jul 9 18:40 libexpat.so.1 -> libexpat.so.1.5.2
-rwx--x--x 1 splunk splunk 210354 Dec 2 2011 libexpat.so.1.5.2
lrwxrwxrwx 1 splunk splunk 21 Jul 9 18:40 libfreetype.so -> libfreetype.so.6.3.20
lrwxrwxrwx 1 splunk splunk 21 Jul 9 18:40 libfreetype.so.6 -> libfreetype.so.6.3.20
-rwx--x--x 1 splunk splunk 637870 Dec 2 2011 libfreetype.so.6.3.20
lrwxrwxrwx 1 splunk splunk 21 Jul 9 18:40 libgailutil.so -> libgailutil.so.18.0.1
lrwxrwxrwx 1 splunk splunk 21 Jul 9 18:40 libgailutil.so.18 -> libgailutil.so.18.0.1
-rwx--x--x 1 splunk splunk 37136 Dec 2 2011 libgailutil.so.18.0.1
lrwxrwxrwx 1 splunk splunk 13 Jul 9 18:40 libgcc_s.so -> libgcc_s.so.1
-rw------- 1 splunk splunk 232362 Dec 2 2011 libgcc_s.so.1
lrwxrwxrwx 1 splunk splunk 26 Jul 9 18:40 libgdk-x11-2.0.so -> libgdk-x11-2.0.so.0.1600.6
lrwxrwxrwx 1 splunk splunk 26 Jul 9 18:40 libgdk-x11-2.0.so.0 -> libgdk-x11-2.0.so.0.1600.6
-rwx--x--x 1 splunk splunk 782011 Dec 2 2011 libgdk-x11-2.0.so.0.1600.6
lrwxrwxrwx 1 splunk splunk 29 Jul 9 18:40 libgdk_pixbuf-2.0.so -> libgdk_pixbuf-2.0.so.0.1600.6
lrwxrwxrwx 1 splunk splunk 29 Jul 9 18:40 libgdk_pixbuf-2.0.so.0 -> libgdk_pixbuf-2.0.so.0.1600.6
-rwx--x--x 1 splunk splunk 134914 Dec 2 2011 libgdk_pixbuf-2.0.so.0.1600.6
lrwxrwxrwx 1 splunk splunk 34 Jul 9 18:40 libgdk_pixbuf_xlib-2.0.so -> libgdk_pixbuf_xlib-2.0.so.0.1600.6
lrwxrwxrwx 1 splunk splunk 34 Jul 9 18:40 libgdk_pixbuf_xlib-2.0.so.0 -> libgdk_pixbuf_xlib-2.0.so.0.1600.6
-rwx--x--x 1 splunk splunk 73633 Dec 2 2011 libgdk_pixbuf_xlib-2.0.so.0.1600.6
lrwxrwxrwx 1 splunk splunk 22 Jul 9 18:40 libgio-2.0.so -> libgio-2.0.so.0.2200.4
lrwxrwxrwx 1 splunk splunk 22 Jul 9 18:40 libgio-2.0.so.0 -> libgio-2.0.so.0.2200.4
-rwx--x--x 1 splunk splunk 879905 Dec 2 2011 libgio-2.0.so.0.2200.4
lrwxrwxrwx 1 splunk splunk 23 Jul 9 18:40 libglib-2.0.so -> libglib-2.0.so.0.2200.4
lrwxrwxrwx 1 splunk splunk 23 Jul 9 18:40 libglib-2.0.so.0 -> libglib-2.0.so.0.2200.4
-rwx--x--x 1 splunk splunk 1133178 Dec 2 2011 libglib-2.0.so.0.2200.4
lrwxrwxrwx 1 splunk splunk 26 Jul 9 18:40 libgmodule-2.0.so -> libgmodule-2.0.so.0.2200.4
lrwxrwxrwx 1 splunk splunk 26 Jul 9 18:40 libgmodule-2.0.so.0 -> libgmodule-2.0.so.0.2200.4
-rwx--x--x 1 splunk splunk 15859 Dec 2 2011 libgmodule-2.0.so.0.2200.4
lrwxrwxrwx 1 splunk splunk 26 Jul 9 18:40 libgobject-2.0.so -> libgobject-2.0.so.0.2200.4
lrwxrwxrwx 1 splunk splunk 26 Jul 9 18:40 libgobject-2.0.so.0 -> libgobject-2.0.so.0.2200.4
-rwx--x--x 1 splunk splunk 323655 Dec 2 2011 libgobject-2.0.so.0.2200.4
lrwxrwxrwx 1 splunk splunk 26 Jul 9 18:40 libgthread-2.0.so -> libgthread-2.0.so.0.2200.4
lrwxrwxrwx 1 splunk splunk 26 Jul 9 18:40 libgthread-2.0.so.0 -> libgthread-2.0.so.0.2200.4
-rwx--x--x 1 splunk splunk 21416 Dec 2 2011 libgthread-2.0.so.0.2200.4
lrwxrwxrwx 1 splunk splunk 26 Jul 9 18:40 libgtk-x11-2.0.so -> libgtk-x11-2.0.so.0.1600.6
lrwxrwxrwx 1 splunk splunk 26 Jul 9 18:40 libgtk-x11-2.0.so.0 -> libgtk-x11-2.0.so.0.1600.6
-rwx--x--x 1 splunk splunk 5345862 Dec 2 2011 libgtk-x11-2.0.so.0.1600.6
lrwxrwxrwx 1 splunk splunk 19 Jul 9 18:40 libmudflap.so -> libmudflap.so.0.0.0
lrwxrwxrwx 1 splunk splunk 19 Jul 9 18:40 libmudflap.so.0 -> libmudflap.so.0.0.0
-rwx--x--x 1 splunk splunk 250225 Dec 2 2011 libmudflap.so.0.0.0
lrwxrwxrwx 1 splunk splunk 21 Jul 9 18:40 libmudflapth.so -> libmudflapth.so.0.0.0
lrwxrwxrwx 1 splunk splunk 21 Jul 9 18:40 libmudflapth.so.0 -> libmudflapth.so.0.0.0
-rwx--x--x 1 splunk splunk 260102 Dec 2 2011 libmudflapth.so.0.0.0
...
You should try to :
- uninstall pdfreport server
- check the checksum of your pdfserver.tar.gz file
- reinstall pdfreport server with the command
tar xvzf pdfserver.tar.gzin etc/apps
This worked for me.
- Mark as New
- Bookmark Message
- Subscribe to Message
- Mute Message
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
michael_sanchez
Path Finder
07-16-2013
02:20 AM
Great !
I think this is a bug. I reported it to Splunk support.
- Mark as New
- Bookmark Message
- Subscribe to Message
- Mute Message
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
RohiniJindam
Path Finder
07-16-2013
02:11 AM
And it worked like a charm. Thanks a lot. Is that a bug?
- Mark as New
- Bookmark Message
- Subscribe to Message
- Mute Message
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
RohiniJindam
Path Finder
07-16-2013
12:45 AM
Sure.
drwx--x--x 3 root root 4096 Jun 12 17:14 alsa-lib
-rwx--x--x 1 root root 13358 Jun 12 17:14 connect-restrict.so
drwx--x--x 4 root root 4096 Jun 12 17:14 gtk-2.0
-rwx--x--x 1 root root 0 Jun 12 17:14 libasound.so
-rwx--x--x 1 root root 0 Jun 12 17:14 libasound.so.2
-rwx--x--x 1 root root 1126705 Jun 12 17:14 libasound.so.2.0.0
-rwx--x--x 1 root root 0 Jun 12 17:14 libatk-1.0.so
-rwx--x--x 1 root root 0 Jun 12 17:14 libatk-1.0.so.0
-rwx--x--x 1 root root 152640 Jun 12 17:14 libatk-1.0.so.0.2913.1
-rwx--x--x 1 root root 0 Jun 12 17:14 libcairo.so
-rwx--x--x 1 root root 0 Jun 12 17:14 libcairo.so.2
-rwx--x--x 1 root root 626364 Jun 12 17:14 libcairo.so.2.10800.10
-rwx--x--x 1 root root 0 Jun 12 17:14 libdatrie.so
-rwx--x--x 1 root root 0 Jun 12 17:14 libdatrie.so.0
-rwx--x--x 1 root root 27163 Jun 12 17:14 libdatrie.so.0.0.4
-rwx--x--x 1 root root 0 Jun 12 17:14 libexpat.so
-rwx--x--x 1 root root 0 Jun 12 17:14 libexpat.so.1
-rwx--x--x 1 root root 210354 Jun 12 17:14 libexpat.so.1.5.2
-rwx--x--x 1 root root 0 Jun 12 17:14 libfreetype.so
-rwx--x--x 1 root root 0 Jun 12 17:14 libfreetype.so.6
-rwx--x--x 1 root root 637870 Jun 12 17:14 libfreetype.so.6.3.20
-rwx--x--x 1 root root 0 Jun 12 17:14 libgailutil.so
-rwx--x--x 1 root root 0 Jun 12 17:14 libgailutil.so.18
-rwx--x--x 1 root root 37136 Jun 12 17:14 libgailutil.so.18.0.1
-rwx--x--x 1 root root 0 Jun 12 17:14 libgcc_s.so
-rw------- 1 root root 232362 Jun 12 17:14 libgcc_s.so.1
-rwx--x--x 1 root root 0 Jun 12 17:14 libgdk_pixbuf-2.0.so
-rwx--x--x 1 root root 0 Jun 12 17:14 libgdk_pixbuf-2.0.so.0
-rwx--x--x 1 root root 134914 Jun 12 17:14 libgdk_pixbuf-2.0.so.0.1600.6
-rwx--x--x 1 root root 0 Jun 12 17:14 libgdk_pixbuf_xlib-2.0.so
-rwx--x--x 1 root root 0 Jun 12 17:14 libgdk_pixbuf_xlib-2.0.so.0
-rwx--x--x 1 root root 73633 Jun 12 17:14 libgdk_pixbuf_xlib-2.0.so.0.1600.6
-rwx--x--x 1 root root 0 Jun 12 17:14 libgdk-x11-2.0.so
-rwx--x--x 1 root root 0 Jun 12 17:14 libgdk-x11-2.0.so.0
-rwx--x--x 1 root root 782011 Jun 12 17:14 libgdk-x11-2.0.so.0.1600.6
-rwx--x--x 1 root root 0 Jun 12 17:14 libgio-2.0.so
-rwx--x--x 1 root root 0 Jun 12 17:14 libgio-2.0.so.0
-rwx--x--x 1 root root 879905 Jun 12 17:14 libgio-2.0.so.0.2200.4
-rwx--x--x 1 root root 0 Jun 12 17:14 libglib-2.0.so
-rwx--x--x 1 root root 0 Jun 12 17:14 libglib-2.0.so.0
-rwx--x--x 1 root root 1133178 Jun 12 17:14 libglib-2.0.so.0.2200.4
-rwx--x--x 1 root root 0 Jun 12 17:14 libgmodule-2.0.so
-rwx--x--x 1 root root 0 Jun 12 17:14 libgmodule-2.0.so.0
-rwx--x--x 1 root root 15859 Jun 12 17:14 libgmodule-2.0.so.0.2200.4
-rwx--x--x 1 root root 0 Jun 12 17:14 libgobject-2.0.so
-rwx--x--x 1 root root 0 Jun 12 17:14 libgobject-2.0.so.0
-rwx--x--x 1 root root 323655 Jun 12 17:14 libgobject-2.0.so.0.2200.4
-rwx--x--x 1 root root 0 Jun 12 17:14 libgthread-2.0.so
-rwx--x--x 1 root root 0 Jun 12 17:14 libgthread-2.0.so.0
-rwx--x--x 1 root root 21416 Jun 12 17:14 libgthread-2.0.so.0.2200.4
-rwx--x--x 1 root root 0 Jun 12 17:14 libgtk-x11-2.0.so
-rwx--x--x 1 root root 0 Jun 12 17:14 libgtk-x11-2.0.so.0
-rwx--x--x 1 root root 5345862 Jun 12 17:14 libgtk-x11-2.0.so.0.1600.6
-rwx--x--x 1 root root 0 Jun 12 17:14 libIDL-2.so
-rwx--x--x 1 root root 0 Jun 12 17:14 libIDL-2.so.0
-rwx--x--x 1 root root 212570 Jun 12 17:14 libIDL-2.so.0.0.0
-rwx--x--x 1 root root 0 Jun 12 17:14 libmudflap.so
-rwx--x--x 1 root root 0 Jun 12 17:14 libmudflap.so.0
-rwx--x--x 1 root root 250225 Jun 12 17:14 libmudflap.so.0.0.0
-rwx--x--x 1 root root 0 Jun 12 17:14 libmudflapth.so
-rwx--x--x 1 root root 0 Jun 12 17:14 libmudflapth.so.0
-rwx--x--x 1 root root 260102 Jun 12 17:14 libmudflapth.so.0.0.0
-rwx--x--x 1 root root 0 Jun 12 17:14 libpango-1.0.so
-rwx--x--x 1 root root 0 Jun 12 17:14 libpango-1.0.so.0
-rwx--x--x 1 root root 372115 Jun 12 17:14 libpango-1.0.so.0.2800.1
-rwx--x--x 1 root root 0 Jun 12 17:14 libpangocairo-1.0.so
-rwx--x--x 1 root root 0 Jun 12 17:14 libpangocairo-1.0.so.0
-rwx--x--x 1 root root 65785 Jun 12 17:14 libpangocairo-1.0.so.0.2800.1
-rwx--x--x 1 root root 0 Jun 12 17:14 libpangoft2-1.0.so
-rwx--x--x 1 root root 0 Jun 12 17:14 libpangoft2-1.0.so.0
-rwx--x--x 1 root root 769451 Jun 12 17:14 libpangoft2-1.0.so.0.2800.1
-rwx--x--x 1 root root 0 Jun 12 17:14 libpangox-1.0.so
-rwx--x--x 1 root root 0 Jun 12 17:14 libpangox-1.0.so.0
-rwx--x--x 1 root root 62851 Jun 12 17:14 libpangox-1.0.so.0.2800.1
-rwx--x--x 1 root root 0 Jun 12 17:14 libpixman-1.so
-rwx--x--x 1 root root 0 Jun 12 17:14 libpixman-1.so.0
-rwx--x--x 1 root root 883941 Jun 12 17:14 libpixman-1.so.0.17.4
-rwx--x--x 1 root root 0 Jun 12 17:14 libpng12.so
-rwx--x--x 1 root root 0 Jun 12 17:14 libpng12.so.0
-rwx--x--x 1 root root 193361 Jun 12 17:14 libpng12.so.0.42.0
-rwx--x--x 1 root root 0 Jun 12 17:14 libpng.so
-rwx--x--x 1 root root 0 Jun 12 17:14 libpng.so.3
-rwx--x--x 1 root root 203177 Jun 12 17:14 libpng.so.3.42.0
-rwx--x--x 1 root root 0 Jun 12 17:14 libssp.so
-rwx--x--x 1 root root 0 Jun 12 17:14 libssp.so.0
-rwx--x--x 1 root root 33133 Jun 12 17:14 libssp.so.0.0.0
-rwx--x--x 1 root root 0 Jun 12 17:14 libstdc++.so
-rwx--x--x 1 root root 0 Jun 12 17:14 libstdc++.so.6
-rwx--x--x 1 root root 4422763 Jun 12 17:14 libstdc++.so.6.0.8
-rwx--x--x 1 root root 0 Jun 12 17:14 libthai.so
-rwx--x--x 1 root root 0 Jun 12 17:14 libthai.so.0
-rwx--x--x 1 root root 36515 Jun 12 17:14 libthai.so.0.1.1
-rwx--x--x 1 root root 0 Jun 12 17:14 libxml2.so
-rwx--x--x 1 root root 0 Jun 12 17:14 libxml2.so.2
-rwx--x--x 1 root root 1723966 Jun 12 17:14 libxml2.so.2.7.6
-rwx--x--x 1 root root 0 Jun 12 17:14 libz.so
-rwx--x--x 1 root root 0 Jun 12 17:14 libz.so.1
-rwx--x--x 1 root root 93016 Jun 12 17:14 libz.so.1.2.3
drwx--x--x 3 root root 4096 Jun 12 17:14 pango
-rwx--x--x 1 root root 9711 Jun 12 17:14 relocate.so
- Mark as New
- Bookmark Message
- Subscribe to Message
- Mute Message
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
michael_sanchez
Path Finder
07-15-2013
09:00 AM
Hi,
Check the lib directory :
ls -l /opt/splunk/etc/apps/pdfserver/bin/firefox-i386/dep/lib/
Example :
drwx--x--x 3 splunk splunk 4096 Apr 17 12:23 alsa-lib
-rwx--x--x 1 splunk splunk 14953 Apr 17 12:23 connect-restrict.so
drwx--x--x 4 splunk splunk 4096 Apr 17 12:23 gtk-2.0
-rwx--x--x 1 splunk splunk 0 Apr 17 12:23 libIDL-2.so
-rwx--x--x 1 splunk splunk 0 Apr 17 12:23 libIDL-2.so.0
-rwx--x--x 1 splunk splunk 216666 Apr 17 12:23 libIDL-2.so.0.0.0
-rwx--x--x 1 splunk splunk 0 Apr 17 12:23 libasound.so
-rwx--x--x 1 splunk splunk 0 Apr 17 12:23 libasound.so.2
-rwx--x--x 1 splunk splunk 1369309 Apr 17 12:23 libasound.so.2.0.0
-rwx--x--x 1 splunk splunk 0 Apr 17 12:23 libatk-1.0.so
-rwx--x--x 1 splunk splunk 0 Apr 17 12:23 libatk-1.0.so.0
-rwx--x--x 1 splunk splunk 185875 Apr 17 12:23 libatk-1.0.so.0.2913.1
-rwx--x--x 1 splunk splunk 0 Apr 17 12:23 libcairo.so
-rwx--x--x 1 splunk splunk 0 Apr 17 12:23 libcairo.so.2
-rwx--x--x 1 splunk splunk 750388 Apr 17 12:23 libcairo.so.2.10800.10
-rwx--x--x 1 splunk splunk 0 Apr 17 12:23 libdatrie.so
-rwx--x--x 1 splunk splunk 0 Apr 17 12:23 libdatrie.so.0
-rwx--x--x 1 splunk splunk 31563 Apr 17 12:23 libdatrie.so.0.0.4
-rwx--x--x 1 splunk splunk 0 Apr 17 12:23 libexpat.so
-rwx--x--x 1 splunk splunk 0 Apr 17 12:23 libexpat.so.1
-rwx--x--x 1 splunk splunk 227604 Apr 17 12:23 libexpat.so.1.5.2
-rwx--x--x 1 splunk splunk 0 Apr 17 12:23 libfreetype.so
-rwx--x--x 1 splunk splunk 0 Apr 17 12:23 libfreetype.so.6
-rwx--x--x 1 splunk splunk 793718 Apr 17 12:23 libfreetype.so.6.3.20
If the lib files are empty then you have the same issue I encountered.
Try to reinstall the app through the tar command (tar xvzf pdfserver.tar.gz) and restart splunk. Now the files should be linked to the correct libraries and everything should be ok.
I don't know why but the installation of the app through the web manager doesn't work correctly.
- Mark as New
- Bookmark Message
- Subscribe to Message
- Mute Message
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
michael_sanchez
Path Finder
07-16-2013
12:27 AM
Weird. Could you give us the result of : ls -l /opt/splunk/etc/apps/pdfserver/bin/firefox-i386/dep/lib/
- Mark as New
- Bookmark Message
- Subscribe to Message
- Mute Message
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
RohiniJindam
Path Finder
07-15-2013
10:52 PM
Thankyou for your response. The lib files seem to be fine
Get Updates on the Splunk Community!
Earn a $35 Gift Card for Answering our Splunk Admins & App Developer Survey
Survey for Splunk Admins and App Developers is open now! | Earn a $35 gift card!
Hello there, Splunk ...
Continuing Innovation & New Integrations Unlock Full Stack Observability For Your ...
You’ve probably heard the latest about AppDynamics joining the Splunk Observability portfolio, deepening our ...
Monitoring Amazon Elastic Kubernetes Service (EKS)
As we’ve seen, integrating Kubernetes environments with Splunk Observability Cloud is a quick and easy way to ...
