A customer with admin privileges and a search head cluster cannot see "Setup" Action in Manage Apps. Is this expected behavior?

[xm_dreich]

A customer of ours is unable to see our App's Setup Action when using a Search Head Clustered environment.

They have admin permissions and are able to navigate to the Setup page via a link, so it appears that they should see it in this page.

1. Is this expected behavior?
2. If not, is it most likely a problem with our App configuration or with the customer's configuration of their Search Head Clustered environment?

Thanks!

[MuS · Accepted solution]

Hi xm_dreich,

This is expected behaviour because within a search head cluster, certain setting options are hidden on purpose.

Also apps in a search head cluster are managed using the search head cluster deployer. See the docs for more detail http://docs.splunk.com/Documentation/Splunk/latest/Admin/Deployappsandadd-ons#Search_head_clusters or http://docs.splunk.com/Documentation/Splunk/latest/DistSearch/PropagateSHCconfigurationchanges

Hope this helps ...

cheers, MuS

[xm_dreich]

Makes sense -- I had a feeling that it was working as designed. Thanks!

[markbarber21]

My issue with this, is I have seen the "setup" option come and go. No rhyme or reason on why I see it sometimes, and not others.