dashboard is showing zero for one user whereas result is appearing for others

[shashidharh]

Hi,one of my user complained that dashboard data is coming as zero  suddenly from last 3-4 days( earlier he was) where as his collegue is able to see them ..
both are having same access and permission ( same Security grp as well).. any thoughts how to resolve ?

[Yolan]

Maybe it uses a saved search for which the permissions have been altered, so now he no longer has access to it.

[shashidharh]

how to give back the permission to that user then ?

[Yolan]

Change the permissions on the saved search in question. It could be that someone updated it and forgot to set it to "share in app"