We have both the Microsoft 365 App for Splunk and Microsoft Teams Add-on for Splunk installed in our Splunk cloud instance. However, we do not have the Teams Call QoS dashboard option seen in the screenshots here: https://splunkbase.splunk.com/app/4994. Has that feature been removed? Are we missing something?
We were able to resolve this issue by editing the UI file so that the missing Teams Call QoS page would display.
Settings > User Interface > Navigation Menus > microsoft_cloud_app
The Call Record Monitoring collection was commented out.
Looking at the conf files and navigation for app https://splunkbase.splunk.com/app/3786
It looks like the "Teams Call QoS" dashboard should be located at.
From the App navigation menu:
Teams ==> Call Record Monitoring ==> Teams Call QoS
There is also a file in <app>/default/data/ui/views/teams_call_qos.xml on the most recent version I just looked at.
so not really sure why it wouldn't be available
Oddly, even the Call Record Monitoring is not an option under the Teams menu, when in the Microsoft 365 App for Splunk. The only options are:
Teams Activity Overview
Teams Security Monitoring
Teams Activity Report
Teams Activity Audit
We were able to resolve this issue by editing the UI file so that the missing Teams Call QoS page would display.
Settings > User Interface > Navigation Menus > microsoft_cloud_app
The Call Record Monitoring collection was commented out.