Dashboards & Visualizations

Teams Call QoS in Microsoft 365 App for Splunk

fhunt
Explorer

We have both the Microsoft 365 App for Splunk and Microsoft Teams Add-on for Splunk installed in our Splunk cloud instance. However, we do not have the Teams Call QoS dashboard option seen in the screenshots here: https://splunkbase.splunk.com/app/4994. Has that feature been removed? Are we missing something?

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1 Solution

fhunt
Explorer

We were able to resolve this issue by editing the UI file so that the missing Teams Call QoS page would display. 

Settings > User Interface > Navigation Menus > microsoft_cloud_app

The Call Record Monitoring collection was commented out.

View solution in original post

0 Karma

dtburrows3
Builder

Looking at the conf files and navigation for app https://splunkbase.splunk.com/app/3786

It looks like the "Teams Call QoS" dashboard should be located at.

From the App navigation menu:

    Teams ==> Call Record Monitoring ==> Teams Call QoS

There is also a file in <app>/default/data/ui/views/teams_call_qos.xml on the most recent version I just looked at.
so not really sure why it wouldn't be available

fhunt
Explorer

Oddly, even the Call Record Monitoring is not an option under the Teams menu, when in the Microsoft 365 App for Splunk. The only options are: 
Teams Activity Overview
Teams Security Monitoring
Teams Activity Report
Teams Activity Audit

Screenshot 2024-01-09 153141.png

0 Karma

fhunt
Explorer

We were able to resolve this issue by editing the UI file so that the missing Teams Call QoS page would display. 

Settings > User Interface > Navigation Menus > microsoft_cloud_app

The Call Record Monitoring collection was commented out.

0 Karma
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