Dashboards & Visualizations

Problem with "Custom time" in Advanced XML dashboards after upgrading to 6.5.0

iKate
Builder

Hello,
After upgrading to 6.5.0, timerangepicker in Advanced XML dashboards doesn't apply time selected in "custom time". In any browser.
In Simple XML it's ok, but we can't convert all advanced XML dashboards immediately and users need to work with them right now.
Hope for your help!

0 Karma

3cime
Engager

Same problem : no updates? Thanks

0 Karma

frobinson_splun
Splunk Employee
Splunk Employee

Hi @iKate,
I would recommend that you contact Customer Support to file a case. Here is some contact info for you:

http://www.splunk.com/view/contact-us/SP-CAAAHJ6

Hope this helps!

iKate
Builder

Hi! Unfourtunatelty I don't have support licence to file a case. I hoped this issue would be solved in release 6.5.1, but it wasn't. So can I ask you to inform your colleagues about this bug please?

0 Karma

pmerlin1
Path Finder

I have the same problem in 6.5.1

0 Karma

pmerlin1
Path Finder

I found the culprit for my case : it's the module JSChart which introduce issue on 6.5 with the rangetime picker when defining custom time. It s a bug, replacing by FlashChart module can be a workaround

iKate
Builder

You're right, thanks!

0 Karma
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