Dashboards & Visualizations

Issues Splunk HTML Dashboard on iOS/iPad

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I have dozens of HTML Dashboards (I know it's deprecated...) running on iPad in our production. The Dashboards are used for user input for data our machine can't deliver themselves (like why was the produced unit bad instead of only that is was bad). Basically there are a few big buttons to choose from and select a error reason for example. If the button is pressed a Splunk search is executed with a collect command and the selected data is written into a summary index. 

This works most of the time but not always. I assume in 10-20% of searches, the search could not be finished because of network connection error. This also happens at logging in into Splunk sometimes, an error "no network connection " occurs. 

Our network guys didn't find any issues on their side. 

And the other interesting part is, it only happens on iPads/iOS. On Windows machines it never happens!


Does anybody came across the same issues or something similar? 



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