When using times.conf, after having copied it to my own .../apps/appname/local directory and having put "Disabled = True" in all the clauses I didn't want shown, I still get these other sections such as "Relative," "Real Time," "Date Range," etc.
The menu entries I have not disabled appear under the heading Presets. Also under Presets, in addition to the entries I did not disable, there is one entry that is grayed out called "Relative"
Any idea how to get rid of these other sections and the grayed-out "Relative" entry under Presets?
The xml for the dropdown portion is just as follows. (which may not display)
Two splunkers say it is not possible for Custom Time Range
option. See below
http://answers.splunk.com/answers/6393/custom-timesconf
http://answers.splunk.com/answers/79869/is-there-a-way-to-disable-the-custom-time-option-in-the-time...
However one person has said that it can be done through CSS. Check this
http://answers.splunk.com/answers/37432/removing-custom-time-range-from-timerangepicker
Had no luck with the CSS.
I still have a copy of times.conf, but created directory appname/appserver/static and copied over application.css, removed all content and added li.customDateItem{display:none;}, restarted Splunk but see no difference.
The sections I want to remove do not even appear in times.conf. These are subsection headings which can be clicked on and expanded to fill in form fields for date information.
And to answer your question, yes I have restarted Splunk, but since then I just do: http://machinename:8000/en-US/debug/refresh
Did you restart splunk after making your local copy of times.conf file.
Try deleting the entries that are not required and check.