Observability: ITSI - Wed 9/13/23

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Observability: ITSI - Wed 9/13/23

Observability: ITSI - Wed 9/13/23

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Published on ‎08-02-2023 01:35 PM by Splunk Employee | Updated on ‎09-14-2023 04:08 PM

Register here and ask questions below. This thread is for the Community Office Hours session on Splunk IT Service Intelligence (ITSI) on Wed, September 13, 2023 at 1pm PT / 4pm ET. 

 

This is your opportunity to ask questions related to your specific ITSI challenge or use case, including:

  • ITSI installation and troubleshooting, including Splunk Content Packs 
  • Implementing ITSI use cases and procedures
  • How to organize and correlate events
  • Using machine learning for predictive alerting
  • How to maintain accurate & up-to-date service maps
  • Creating ITSI Glass Tables, leveraging performance dashboards (e.g., Episode Review), and anything else you’d like to learn!

 

Please submit your questions at registration or as comments below. You can also head to the #office-hours user Slack channel to ask questions (request access here). 

 

Pre-submitted questions will be prioritized. After that, we will open the floor up to live Q&A with meeting participants. If there’s a quick answer available, we’ll post as a direct reply.

 

Look forward to connecting!


Labels (2)
adepp
Splunk Employee
Splunk Employee
‎09-11-2023 03:30 PM
‎09-11-2023 03:30 PM

Hey Everyone,

Don't forget to submit your questions at registration! You can also post a comment here for any topics you'd like to see discussed in the Community Office Hours session, or head to the #office-hours user Slack channel to ask questions and join the discussion (request access here).

0 Karma
adepp
Splunk Employee
Splunk Employee
‎09-14-2023 04:08 PM
‎09-14-2023 04:08 PM

Here are a few questions from the session (get the full Q&A deck and live recording in the #office-hours Slack channel):

 

Q1: Best way to prevent event storms from impacting your environment and slowing down processing for everyone else.

  • You can use the Content Pack for Monitoring and Alerting to detect alert and episode storm activities and analyze activity trends (check out this blog for more info)

Q2: What ML and anomaly detection features does ITSI offer?

  • ITSI offers 3 key ML features for Service Insights:
    • adaptive thresholding for KPIs
    • anomaly detection for KPIs & entity groups
    • predictive analytics for service health forecasting

Q3: Does ITSI 4.17 have any new ML capabilities ?

  • In 4.17, we introduced 2 new features to enrich the adaptive thresholding experience including:
    • outlier exclusion for adaptive thresholds
    • (Preview) ML-Assisted Thresholding that recommends optimal thresholding configurations

Other Questions/topics (check the #office-hours Slack channel for live recording and responses):

  • Discussed KPI training scripts and preventing false alerts whenever someone adds a new KPI to a service
  • Got a preview of a new ITSI health analytics console
  • How to display 3 time series graph aggregations in single dashboard without interrupting query performance.
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