For Splunk, Customer Experience (CX) is a company-wide mission - not just a customer success function. CX leads us to support your journey in driving better business outcomes across your organization.
Understanding how all departments can contribute to delivering the best possible customer experiences is becoming something business leaders are looking to engage around and inspire their organizations to take a customer-first approach.
On Wednesday, November 9th at 10 am PST, Splunk’s Chief Customer Officer, Katie Bianchi along with two renowned leaders in customer experience, Nick Mehta of Gainsight and Ellie Wu of Insight Partners, took part in a lively conversation on why and how CX is increasingly being viewed as a holistic business outcome.
In case you missed the LinkedIn Live Session, "How Going all-in on Customer Experience (CX) Drives Better Business Outcomes", you can watch the replay of this highly interactive discussion.
They discussed their perspectives on how CX is evolving in today’s marketplace. Some awesome insights were shared during this session – don’t miss this opportunity to view this session to learn more.
— Beverly Smart, Sr. Manager, Customer Success Marketing, Splunk
