Question
How does the Java agent map any business transaction (BT) as a web service? How does it identify that a particular BT is of web service type?
I use JBoss WS for web services but those business transactions are showing up as Servlet type business transaction.
Answer
Because under the hood, web services hit servlets first, the right thing to do is exclude the particular servlet that is hit before the web service.
When you look at our default servlet excludes, most of those are doing exactly that for various web service frameworks.