Issue
When AdBlock is enabled on Chrome or other browsers, several screens in the Controller may not load data and appear as blank screens. For more details about this issue, please see Support Advisory: Controller screens not loading due to AdBlock
Disabling AdBlock
We recommend disabling the AdBlock plugin for your SaaS Controller URL when using the Controller UI to avoid issues loading particular screens. You should see the AdBlock icon to the right of your URL bar, from which you can select your disable option. See the screenshots below for context.
Depending on your extension, it might also look like this:
For additional instructions on disabling AdBlock in Chrome, see:
- Disable and re-enable AdBlock
- Pause and unpause AdBlock on the current site
- Pause and unpause AdBlock everywhere
As a best practice, we also recommend that all customers using the latest version of Chrome enable Flash. For instructions, see: How do I install Flash in Chrome?
