Problem
Custom data reporting throws the following error: "User event info field userData dropped because it is too long."
Custom User Data Configuration Example
actionWidgetId<String>: sezioneDatiContrattoForm:cmdConfirmDatiContratto
agenzia<String>: 058.GEN
actionWidgetName<String>: sezioneDatiContrattoForm:cmdConfirmDatiContratto
page<String>: nuovoPreventivo
sessionID<String>: FWAEDhx+0du3VGjJws7TGO0Z.b7bef5e7-6dc7-3ddc-b7d2-5f678827c093
user<String>: BUSETTO@058.GEN
actionWidgetText<String>: Conferma
actionWidgetAlt<String>: SPRINT 122 - Dati contrattuali - Conferma
Resolution
This issue occurs because the limit for MAX_USER_FIELDS_SIZE is 2048. It is set by JSAgent and cannot be configured by user config. If you would like to add this much information into the userData field, the only workaround is to use short key names.
Note: To further isolate the issue, you can also check the dump log and search for User event info field *** dropped because it is too long ? *** in the field's name. There are two numbers representing the actual size and the max size at the end of this message.
