AppD Archive

java.net.UnknownHostException: satyam.saas.appdynamics.com

CommunityUser
Splunk Employee
Splunk Employee

Hi ,

I haev downloaded pro version and I hav received a eamil as to acess the saas service as http://Satyam.saas.appdynamics.com/controller .I am able to access the url throught the Internet

But when I have attached the agaent to the JVM startup I can see below errrors in the agent log.

Thread-0] 12 Jun 2013 12:20:25,616 ERROR ConfigurationChannel - Exception: satyam.saas.appdynamics.com
java.net.UnknownHostException: satyam.saas.appdynamics.com
 at java.net.PlainSocketImpl.connect(Unknown Source)
 at java.net.SocksSocketImpl.connect(Unknown Source)
 at java.net.Socket.connect(Unknown Source)
 at java.net.Socket.connect(Unknown Source)
 at java.net.Socket.<init>(Unknown Source)
 at java.net.Socket.<init>(Unknown Source)
 at org.apache.commons.httpclient.protocol.DefaultProtocolSocketFactory.createSocket(DefaultProtocolSocketFactory.java:80)
 at org.apache.commons.httpclient.protocol.ControllerThreadSocketFactory$1.doit(ControllerThreadSocketFactory.java:91)
 at org.apache.commons.httpclient.protocol.ControllerThreadSocketFactory$SocketTask.run(ControllerThreadSocketFactory.java:158)
 at java.lang.Thread.run(Unknown Source)

WARN ConfigurationChannel - Could not connect to the controller/invalid response from controller, cannot get initialization information, controller host [satyam.saas.appdynamics.com], port[80], exception [Fatal transport error: satyam.saas.appdynamics.com]

can you please help me asap..

Please let me know how can I run the windows controller installatiin becuase I dont have access to dowload the same.

Below are the controller-info.xml settings;

<controller-host>satyam.saas.appdynamics.com</controller-host>

<controller-port>80</controller-port>

0 Karma

CommunityUser
Splunk Employee
Splunk Employee

Can you please attach the controller-info.xml file here and also try to do wget http://satyam.saas.appdynamics.com/controller/rest/applications from the machine where you are running agent and let us know if that works as well 

0 Karma
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