Hi,
Can you check whether the other thread pool that runs is part of same BT or not, if this is not invoked by same BT for which snapshot collected than we might need to define pojo rule on this to see further flow, And the the other thread pool is part of same JVM for which appdynamics agent is configured?
It could be the case that no OOTB entry points like (servlets. strurts, JMS, WS etc) are invoked in the code level, we request you to define POJO Custom rules as stated in doc link: http://docs.appdynamics.com/display/PRO39/POJO+Entry+Points#POJOEntryPoints-ConsiderationsforDefinin...
If you are not sure what is the API , we might need to enable find-entry-points node level property (From Node dashboard -> agents -> click "Configure appserver agent" button, this will open node properties popup window in controller UI) and generate load and define pojo rule on api that having the stacktrace that we are looking listed in latest businesstransactions.<timestamp>.log under <agent_dir>/logs path
Let us know if that information helps.
Regards,
Arun