Unable to access the Controler UI

[CommunityUser]

I've would like to try the AppDynamics Lite Plan, so I followed the instructions and created a trial account.

When I access the SaaS instance ( https://XPTO.saas.appdynamics.com/controller/ ) I get the error below after entering the XPTO account information:

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HTTP Status 400 - Error while processing SAML Authentication Response - see server log for details

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type Status report

messageError while processing SAML Authentication Response - see server log for details

descriptionThe request sent by the client was syntactically incorrect (Error while processing SAML Authentication Response - see server log for details).

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AppDynamics

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Is this a bug of Version 4.2.3.1, build 57 ?!? How can I overcome this issue and try the AppDynamics Lite Plan?

Thanks in advance

[John_Briere · Accepted solution]

I've fixed the issue with your account, you should be able to log into your controller now. 

Alternatively, you can just download the on-prem trial. It will expire to LITE after 15 days.