Mbeans Browser not showing attributes information.

[CommunityUser]

Hi,

I am trying to monitor my weblogic Mbeans using AppD. After installation and server startup i am able to see Mbeans on the left pane but when i click on the specific MBeans the Right pane shows Loading... for a while and then nothing happens. The attribute pane remains empty, i tried this for almost all the MBeans but results same no arrtibute info.

Not sure if this is the right place to put my query but need quick resolution as we have to complete AppD evalutaion asap.

Thanks in Advance

[Arun_Dasetty]

Hi,

Thanks for writing in, Can you please provide the zipped version logs folder under <agent_install_dir>/logs directory and also the screenshot depicting the issue in reference to attached screenshot which helps us to debug further the issue.

we understood you are referring to screenshot/feature in reference to the following docs

refer docs: http://litedocs.appdynamics.com/display/ADLite/Monitoring+JMX+MBeans

http://docs.appdynamics.com/display/PRO13S/Monitor+JMX+MBeans

Thanks,

Arun

[CommunityUser]

Hi Arun,

Please find attached screen shot & logs.

Thanks

[Arun_Dasetty]

Hi,

Thanks for posting back and providing the logs, we see the following errors in liteviewer.log and also we could see the mbean information in our local for the runtimeservicembean for weblogic using lite viewer works fine as referred in attached screenshot.

from liteviewer.log we see errors to create data store, make sure that you have provided permissions to liteviewer/data directory to resolve this, also you can overide the viewer data directory using parameter -Ddata.dir as follows:

cmd> java -Ddata.dir=<path-to-data-dir> -jar adlite-viewer.jar:

===============================
java.io.IOException: Could not create the data directory at [C:\Sarvesh\Software\AppDynamicsLite\LiteViewer\data]
    at com.appdynamics.lite.viewer.jb.a(jb.java:48)

[Scheduler Pool] 13 Aug 2013 10:10:28,448  WARN [Scheduler Pool] FileStoreManager - Error creating data file
java.io.IOException: The system cannot find the path specified
===============================

Can you confirm whether any file by name data.ser_<timestamp> exists under liteviewer data directory at C:\Sarvesh\Software\AppDynamicsLite\LiteViewer\data as this is required for lite viewer to store the data and to show at viewer UI.

from agent.log we see that agent have connectivity issues to viewer, make sure that agent/viewer have no connectivity issues when you request mbeans at viewer UI:

=======================================
[AD Thread Pool-Global0] 13 Aug 2013 14:37:27,441 ERROR ConfigurationChannel - Fatal transport error: Connection refused: connect
[AD Thread Pool-Global0] 13 Aug 2013 14:37:27,441  WARN ConfigurationChannel - Could not connect to the controller/invalid response from controller, cannot get initialization information, controller host [127.0.0.1], port[8990], exception [Fatal transport error: Connection refused: connect]
=======================================

Thanks,

Arun