License (Expired, Limit Reached, Invalid File, Not Found)

[CommunityUser]

The Database Agent, from time to time (approximately 30 min), stops collecting the information. At this point it returns the following error (License (Expired, Limit Reached, Invalid File, Not Found)  ).

Below is more details at the time of the problem.

13 Jan 2017 13:26:05,135  INFO [<EP1>-Scheduler-2] ADBCollector:91 - DB collector 'EP1' shutted down!
13 Jan 2017 13:26:05,136  WARN [<EP1>-Scheduler-1] MetricSampler:117 - Can't report metric for status variable 'TotalCPU'
java.lang.NullPointerException at com.singularity.ee.agent.dbagent.model.sampler.factory.ASamplerFactor
y$ReusableMetricNameResolver.resolve(ASamplerFactory.java:38) at com.singularity.ee.agent.dbagent.model.sampler.MetricSampler.getMetri
cIdentifier(MetricSampler.java:72) at com.singularity.ee.agent.dbagent.model.sampler.MetricSampler.report(M
etricSampler.java:107) at com.singularity.ee.agent.dbagent.model.sampler.MetricSampler.report(M
etricSampler.java:89)  at com.singularity.ee.agent.dbagent.collector.server.AixCollector.collec
tCPUSamples(AixCollector.java:141) at com.singularity.ee.agent.dbagent.collector.server.AixCollector.collec
tSamples(AixCollector.java:131) at com.singularity.ee.agent.dbagent.collector.server.AixCollector.collec
t(AixCollector.java:113) at com.singularity.ee.agent.dbagent.collector.server.AServerCollector.ru
n(AServerCollector.java:164) at com.singularity.ee.util.javaspecific.scheduler.AgentScheduledExecutor
ServiceImpl$SafeRunnable.run(AgentScheduledExecutorServiceImpl.java:122) at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
        at com.singularity.ee.util.javaspecific.scheduler.ADFutureTask$Sync.innerRunAndReset(ADFutureTask.java:335)
        at com.singularity.ee.util.javaspecific.scheduler.ADFutureTask.runAndReset(ADFutureTask.java:152)
        at com.singularity.ee.util.javaspecific.scheduler.ADScheduledThreadPoolExecutor$ADScheduledFutureTask.access$101(ADScheduledThreadPoolExecutor.java:119)
        at com.singularity.ee.util.javaspecific.scheduler.ADScheduledThreadPoolExecutor$ADScheduledFutureTask.runPeriodic(ADScheduledThreadPoolExecutor.java:206)
        at com.singularity.ee.util.javaspecific.scheduler.ADScheduledThreadPoolExecutor$ADScheduledFutureTask.run(ADScheduledThreadPoolExecutor.java:236)
        at com.singularity.ee.util.javaspecific.scheduler.ADThreadPoolExecutor$Worker.runTask(ADThreadPoolExecutor.java:694)
        at com.singularity.ee.util.javaspecific.scheduler.ADThreadPoolExecutor$Worker.run(ADThreadPoolExecutor.java:726)
        at java.lang.Thread.run(Unknown Source)


13 Jan 2017 13:35:56,841  INFO [<EP1>-Scheduler-1] DBAgent:46 - Orchestration isdisabled - disabling one-way agent transport. The agent will not be able to execute workflow tasks.
13 Jan 2017 13:35:56,841  INFO [<EP1>-Scheduler-1] DBAgent:46 - Configuration manager successfully configured
13 Jan 2017 13:35:56,842  INFO [<EP1>-Scheduler-1] DBAgent:46 - Keystore file C:\dbagent-4.2.1\conf\cacerts.jks was not found
13 Jan 2017 13:35:56,843  INFO [<EP1>-Scheduler-1] DBAgent:46 - Started DB Collector Agent successfully
Started DB Collector Agent successfully
13 Jan 2017 13:35:57,838  INFO [<EP1>-Scheduler-2] ARelationalDBCollector:59 - (Re)initialize the DB collector 'EP1'.
13 Jan 2017 13:35:57,842  INFO [<EP1>-Monitor-Scheduler-1] DBCollectorAgentMonitorDelegate:76 - Starting transient session [[TransientEventData{sessionId='cde373f6-486e-4836-8a4f-b696ee0e535f', sessionType='DBMON', exceptionMessage='null',data=null, status='', operation='START_SESSION', nvp=[], nodeId=7, opId='d18cc34f-0ce5-44d8-b14a-93730806881c', transientBTSessionId='null', transientBTSessionOperationId='null'}
Agent Event Type[null]
Occurred at Time[0]
Summary[null]
Severity[null]
Event Details[{}]
Error IDs[[]]
Correlation Map[{}]
EventProperties[null]
]].
13 Jan 2017 13:35:57,843  INFO [<EP1>-Monitor-Scheduler-1] SystemAgentTransientEventChannel:230 - Received operation TransientEventData{ operation [START_SESSION], sessionId [cde373f6-486e-4836-8a4f-b696ee0e535f], opId [d18cc34f-0ce5-44d8-b14a-93730806881c], nvp = [[]]}
13 Jan 2017 13:35:57,844  INFO [<EP1>-Monitor-Scheduler-1] SystemAgentTransientEventChannel:46 - ########  Started the transient event channel ########
13 Jan 2017 13:35:57,847  INFO [<EP1>-Monitor-Scheduler-1] SystemAgentTransientEventChannel:46 - Started session for sessionID [cde373f6-486e-4836-8a4f-b696ee0e535f], sessionType [DBMON]
13 Jan 2017 13:35:57,858  INFO [<EP1>-Scheduler-1] SystemAgentTransientEventChannel:46 - Received [1] operations from controller.
13 Jan 2017 13:35:57,859  INFO [<EP1>-Scheduler-1] SystemAgentTransientEventChannel:46 - New operations arrived: [END_SESSION]
13 Jan 2017 13:35:57,860  INFO [<EP1>-Scheduler-1] SystemAgentTransientEventChannel:230 - Received operation TransientEventData{ operation [END_SESSION], sessionId [cde373f6-486e-4836-8a4f-b696ee0e535f], opId [null], nvp = [null]}
13 Jan 2017 13:35:57,860  INFO [<EP1>-Scheduler-1] SystemAgentTransientEventChannel:46 - Ended session for sessionID [cde373f6-486e-4836-8a4f-b696ee0e535f], sessionType [DBMON]
13 Jan 2017 13:35:57,860  INFO [<EP1>-Scheduler-1] SystemAgentTransientEventChannel:46 - No active sessions exist. The transient event channel will be terminated.
13 Jan 2017 13:35:57,861  INFO [<EP1>-Scheduler-1] SystemAgentTransientEventChannel:46 - ######### Stopped the transient event channel ########
13 Jan 2017 13:35:57,867  INFO [<EP1>-Scheduler-2] DB2Collector:67 - Full DB2 Version [9.7].
13 Jan 2017 13:36:12,055  INFO [<EP1>-Scheduler-2] AServerCollector:152 - (Re)initialize the hardware metric collector 'EP1'.
13 Jan 2017 13:36:12,057  INFO [<EP1>-Scheduler-2] SSHConnection:105 - Loading SSH key files from [C:\dbagent-4.2.1\keys]