How to monitor low frequency calls

[CommunityUser]

Does anyone have any advice on if it is possible to monitor low frequecy calls so that false alerts aren't sent.

i.e. we only have ~1call min, but would expect 30-50 calls in one hour, to get a statistically meaningfull result would mean that you would need to sum up mayber 30 minutes of activity to see an effective drop of in the signal\rate to send an alert, I think to solve this we would really need the resolution to be at the hour level and not the minute.

Any suggestions?

Thanks

Graham

[CommunityUser]

Hi Graham,

If I understand it correctly, you want to configure HealthRule based on the number of minutes/hour of data. If my understanding is correct, you have a configuration setting for it which can be done from controller UI Console screen. Please see attached screen for reference. 

Let me know if my understanding is incorrect. 

Thanks,

Vishnu