Deep Link Failed: Location(AD_HOME) does not exist. - Linux x64

[CommunityUser]

Hi,

Everytime that I login in appdynamics controller (http://localhost:8090/Controller) I get this messege "Deep Link Failed: Location(AD_HOME) does not exist." and the page stay in loading for a long time before show something, after that everything works fine, apparently.

If I open other brownser tab and login again happens the same.

So, anyone know how can I solve this problem? Because it takes some minutes util everything works fine.

Thanks,

[CommunityUser]

We are having the same issue right now, after upgrading the controller from 4.0 to 4.1, again Linux x64

I have a ticket raised, and will let you know what the outcome is.

Regards,

Bill

[CommunityUser]

We are receiving the same on a trial license we are standing up for PoC testing in our lab.

Edit:   We do eventually get the regular landing page, and then everything works fine.    It is about a 60-90 second delay.

SUSE Linux Enterprise Server 11 (x86_64)

VERSION = 11

PATCHLEVEL = 1

Running controller version 4.1.0.4  

Jason

[CommunityUser]

I got the following in a message from another comunity member, and it has resolved the issue for us. I would suggest you back everything up first, before you try it:

-------------------
Go to your <hostname>:8090/controller/admin.jsp

once logged in go to the accounts settings (in my case customer1)

Edit and find the block that starts with End User Monitoring (EUM)

blank out all the text boxes and make sure that the drop down lists are set to Not Set

save it

log out and log back in to the normal controller interface.
-------------------

Hope that helps?

My worry, when I tried it, was that it would break EUM. However, once you restart the Controller, the information you blanked gets re-populated, yet the error doesn't return.

[CommunityUser]

This worked for me an fixed the problem.

Thank you!

 A further note on this.  If you had Splunk Integration setup and you did an upgrade to 4.1 I had an extra set of Splunk integration parameters added.  I had to remove these from the list on the same page noted above.   It was right above the EUEM section.