BT - Not found (id: 2xxxx) error

[Sundarapandian_]

Go to Application Dashboard | Transaction Snapshots | All Snapshots

Shows "Not found (id: xxxxx)" under "Business Transactions" column.

Also, could not doubleclink the snapshot , it throws "Error
The server encountered an internal error () that prevented it from fulfilling this request."

Any know root cause?

Regards,

Sundar

[CommunityUser]

You are looking for the snapshots, whose BT deleted by admin. hence you see the ID 2xxx, is actually the ID of the deleted BT.

Snapshot is available but BT got deleted.

[Sundarapandian_]

Thanks for your response, Ravindra

Is there a place from where we can see the deleted BT via UI?

Regards,

Sundar

[Sundarapandian_]

Also, i checked the "Business Transactions" menu for the last few months and i dont see any BT except the one that still exist.

If we delete a BT, cant we see them in the history as well?

Regards,

Sundar

[CommunityUser]

In AppD

If you exclude BT then you can see the transaction history, only new transaction will not be captured.

But when you delete the BT then it will delete the entire history as well. it will capture new or future snapshot, but you will loose the history.